We recently onboarded as a seller on Amazon India, and I must say my experience has been far from what I expected. From the complicated listing process to the unreliable order pick-ups, I’ve faced unexpected and extremely frustrating issues. I never imagined working on Amazon could be so challenging, with long delays in approvals, constant mismanagement, and unhelpful customer support.

Has anyone else encountered these same problems?

• The endless and confusing approval process—whether it’s for categories or brands—seems never-ending.

• Finding third-party services to help with listings led us to a company that overcharged and did a poor job.

• The Easy Pick-Up service has been a disaster, with missed orders and no way to reach support.

• And when I tried to get help from Amazon’s customer service, it felt like I was speaking to a completely different planet—repetitive questions, no real assistance, and the issue still unresolved.

I feel like I’ve been thrown into a bureaucratic maze with no clear path forward, and I’m wondering if other sellers have had similar experiences. It’s disheartening to see so much inefficiency when I expected Amazon to support me in growing my business.

If you’ve faced similar frustrations, please share your thoughts. I’m curious to know if this is a common issue, or if it’s just been my unlucky experience.

Looking forward to hearing your experiences!