Order no : 407-4669939-8361951 this Fake Customer placed the order & we shipped it on time & it reached on time to Customer's place but customer denied everytime to recieve the product. Since it's the self ship order Heavy Self ship fee is involved & now customer don't want to have the product & want to cancel the Order & asking for refund & we can't refund it without shipping fee deduction for both ways. When we registered a call on amazon seller support they are saying they don't have any resolution to this problem, this is the worst experience we are having on Amazon.