Amazon lowering and raising my prices and offering free shipping
Over night a great number of my listings no longer have the "featured offer" even though I am the only seller of my products. That is not a big deal, however, all of the products (26 to be exact) that are not labeled the featured offer now have free shipping as an option for customers. We are NOT using FBA. We ship everything ourselves and do not participate in prime. The templates attached to the products have no free shipping under any circumstance. About half of these listings not only have free shipping, but also have the wrong price listed on the product page. 11 of them are too high (either +$10 or +$20) and 1 of them is listed at $10 cheaper than it should be. The price I have listed in inventory is correct, but it is incorrect on the page, therefore I cannot edit it to be correct. Is anyone else having this problem because, as always, support is absolutely no help at all.
Amazon lowering and raising my prices and offering free shipping
Over night a great number of my listings no longer have the "featured offer" even though I am the only seller of my products. That is not a big deal, however, all of the products (26 to be exact) that are not labeled the featured offer now have free shipping as an option for customers. We are NOT using FBA. We ship everything ourselves and do not participate in prime. The templates attached to the products have no free shipping under any circumstance. About half of these listings not only have free shipping, but also have the wrong price listed on the product page. 11 of them are too high (either +$10 or +$20) and 1 of them is listed at $10 cheaper than it should be. The price I have listed in inventory is correct, but it is incorrect on the page, therefore I cannot edit it to be correct. Is anyone else having this problem because, as always, support is absolutely no help at all.
0 replies
Seller_kIukTwdhvntAp
"About half of these listings not only have free shipping, but also have the wrong price listed on the product page. "
Since you are NOT doing FBA go into vacation mode NOW so you don;t get hit with orders that will cost you money!
You can sort out what happened after you save your bank account!
Cooper_Amazon
Good Evening @Seller_lOqQgviAhkL9e - I wanted to check in on your thread and see if you still required assistance regarding the loss of featured offer eligibility on your listings and sudden changes occurring in your shipping settings?
If you have already worked with Selling Partner Support, I’d be happy to start investigating if you could provide me with the case ID.
If the issue is already resolved, please disregard this message and have a wonderful week. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon.
Sincerely, Cooper_Amazon
