30 Days Return Policy Issue on Food Category Products (Cookies, Namkeen, Snacks, Sweets)
Hello Sellers,
Main apne products (Cookies, Namkeen, Snacks, Sweets) ko Amazon par Food Category ke andar list kar raha hoon aur sabhi products non-returnable hain. Maine apni listing process me sahi category aur browse node select kiye hain, lekin phir bhi products pe "30 Days Returnable" ka label show ho raha hai.
Mainne kaafi baar Amazon Seller Support ko ticket raise kiya hai, lekin ab tak koi solution nahi mila hai. Mera question yeh hai ki kya kisi aur seller ko yeh issue face ho raha hai? Agar haan, toh kya aapke paas koi solution hai jisse yeh "30 Days Returnable" policy remove ho sake?
Kya main apne listings ko manually edit kar sakta hoon ya phir Amazon ke internal system me koi glitch ho sakta hai?
Main is issue ka jaldi solution chahta hoon taaki meri products ko non-returnable listing dikhe, jaisa maine set kiya tha.
Koi bhi suggestion ya solution jo aap log share kar sakte hain,
30 Days Return Policy Issue on Food Category Products (Cookies, Namkeen, Snacks, Sweets)
Hello Sellers,
Main apne products (Cookies, Namkeen, Snacks, Sweets) ko Amazon par Food Category ke andar list kar raha hoon aur sabhi products non-returnable hain. Maine apni listing process me sahi category aur browse node select kiye hain, lekin phir bhi products pe "30 Days Returnable" ka label show ho raha hai.
Mainne kaafi baar Amazon Seller Support ko ticket raise kiya hai, lekin ab tak koi solution nahi mila hai. Mera question yeh hai ki kya kisi aur seller ko yeh issue face ho raha hai? Agar haan, toh kya aapke paas koi solution hai jisse yeh "30 Days Returnable" policy remove ho sake?
Kya main apne listings ko manually edit kar sakta hoon ya phir Amazon ke internal system me koi glitch ho sakta hai?
Main is issue ka jaldi solution chahta hoon taaki meri products ko non-returnable listing dikhe, jaisa maine set kiya tha.
Koi bhi suggestion ya solution jo aap log share kar sakte hain,
5 replies
Seller_8op7JppxjZwww
Hi, not only food product,
Health nd beauty category me v same issue ho raha he, bar bar mail aya k pls wait for 24hrs but, aj 9days over result is 0
Seller_rF8It391Z1vkh
pta nhi kb solve hoga aisa lg rha hai developer team koi knowledge hi nhi hai 10 days se jyda ho gya phir bhi ye issue solve nhi ho rha hai etni badi company hai ethe high qualify kaam krne vale hai, Phele kbi bhi aisa koi issue nhi huaa jisme 3-4 din se jyda lge ho lekin abki baar 10 din se jyda ho gye hai or internal team kuch nhi kr pa rhi hai
very poor Amazon se ye umeed nhi thi jo es field ka badshaa hai usse ye problm solve nhi ho rhi hai
Roberto_Amazon
Hello! @Seller_rF8It391Z1vkh
This is Roberto. Thank you for bringing this matter into our attention, I have carefully reviewed the case in which you reported this issue, I acknowledge this has taken a while to correct.
I can confirm the case is being reviewed by the team responsible for the Customer return policy, please continue to follow up in the case 10971852122, updates will be shared in this case.
Regards,
