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Seller_5UGvn0A0Prlh6

How do I Handle This?

Got an email and this was part of the message.

"If you don't make me go through the hassle of returning it, I will not leave you any negative feedback."

I'm willing to take the hit and let them know they will need to return for refund but what would you do? This was FBA.

TIA

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2 replies
Tags:Buyer messages, Buyer product questions, Negative reviews, Product reviews, Refunds
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Seller_5UGvn0A0Prlh6

How do I Handle This?

Got an email and this was part of the message.

"If you don't make me go through the hassle of returning it, I will not leave you any negative feedback."

I'm willing to take the hit and let them know they will need to return for refund but what would you do? This was FBA.

TIA

Tags:Buyer messages, Buyer product questions, Negative reviews, Product reviews, Refunds
00
19 views
2 replies
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Roberto_Amazon

Hello! @Seller_5UGvn0A0Prlh6

This is Roberto. I wanted to follow up on your discussion, it's been a week since you posted, how did you handle it?

As @Seller_OvL8C4BJWiuS9 mentioned, this should be reported using the report feature in the Buyer-Seller messages, please see the section for "How do I report a message from buyer?" in the help page below:

Buyer-Seller Messages FAQ

Let me know if you need further assistance on this.

Roberto

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Seller_5UGvn0A0Prlh6

How do I Handle This?

Got an email and this was part of the message.

"If you don't make me go through the hassle of returning it, I will not leave you any negative feedback."

I'm willing to take the hit and let them know they will need to return for refund but what would you do? This was FBA.

TIA

19 views
2 replies
Tags:Buyer messages, Buyer product questions, Negative reviews, Product reviews, Refunds
00
Reply
user profile
Seller_5UGvn0A0Prlh6

How do I Handle This?

Got an email and this was part of the message.

"If you don't make me go through the hassle of returning it, I will not leave you any negative feedback."

I'm willing to take the hit and let them know they will need to return for refund but what would you do? This was FBA.

TIA

Tags:Buyer messages, Buyer product questions, Negative reviews, Product reviews, Refunds
00
19 views
2 replies
Reply
user profile

How do I Handle This?

by Seller_5UGvn0A0Prlh6

Got an email and this was part of the message.

"If you don't make me go through the hassle of returning it, I will not leave you any negative feedback."

I'm willing to take the hit and let them know they will need to return for refund but what would you do? This was FBA.

TIA

Tags:Buyer messages, Buyer product questions, Negative reviews, Product reviews, Refunds
00
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2 replies
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Roberto_Amazon

Hello! @Seller_5UGvn0A0Prlh6

This is Roberto. I wanted to follow up on your discussion, it's been a week since you posted, how did you handle it?

As @Seller_OvL8C4BJWiuS9 mentioned, this should be reported using the report feature in the Buyer-Seller messages, please see the section for "How do I report a message from buyer?" in the help page below:

Buyer-Seller Messages FAQ

Let me know if you need further assistance on this.

Roberto

00
Follow this discussion to be notified about new activity
user profile
Roberto_Amazon

Hello! @Seller_5UGvn0A0Prlh6

This is Roberto. I wanted to follow up on your discussion, it's been a week since you posted, how did you handle it?

As @Seller_OvL8C4BJWiuS9 mentioned, this should be reported using the report feature in the Buyer-Seller messages, please see the section for "How do I report a message from buyer?" in the help page below:

Buyer-Seller Messages FAQ

Let me know if you need further assistance on this.

Roberto

00
user profile
Roberto_Amazon

Hello! @Seller_5UGvn0A0Prlh6

This is Roberto. I wanted to follow up on your discussion, it's been a week since you posted, how did you handle it?

As @Seller_OvL8C4BJWiuS9 mentioned, this should be reported using the report feature in the Buyer-Seller messages, please see the section for "How do I report a message from buyer?" in the help page below:

Buyer-Seller Messages FAQ

Let me know if you need further assistance on this.

Roberto

00
Reply
Follow this discussion to be notified about new activity