Bank Account verification
Went thru the verification, now a few weeks later getting "Your account is at risk of deactivation". I have a bank account on file on which I get paid each week , but am having trouble finding where to verify the bank account info . I go to the Sellers Account Information, but no place is prompting me to verify. All other steps are checked and verified but the Bank Account Verification. Any guidance would be helpful. Thanks
Bank Account verification
Went thru the verification, now a few weeks later getting "Your account is at risk of deactivation". I have a bank account on file on which I get paid each week , but am having trouble finding where to verify the bank account info . I go to the Sellers Account Information, but no place is prompting me to verify. All other steps are checked and verified but the Bank Account Verification. Any guidance would be helpful. Thanks
0 replies
Stevie_Amazon
Greetings @SanjayNatur
Stevie from Amazon here to assist! I hope this finds you well.
Went thru the verification, now a few weeks later getting "Your account is at risk of deactivation". I have a bank account on file on which I get paid each week , but am having trouble finding where to verify the bank account info . I go to the Sellers Account Information, but no place is prompting me to verify. All other steps are checked and verified but the Bank Account Verification.
I understand that there is confusion and concern amongst some selling partners who have received banners and emails requesting verification for certain information related to their Selling on Amazon accounts. While we are still working to get answers to all questions and resolve any existing issues, we are sharing the information that is currently available and will provide answers to additional questions as soon as possible.
The banners and emails you may have received relate to a new US federal law, the INFORM Consumers Act, which takes effect on June 27, 2023. To learn more about the INFORM Consumers Act, go to About the INFORM Consumers Act.
If you received an email confirming that you passed verification, please note that this email is accurate. Since updates to your Account Health page can take up to 24 hours, we advise you to check your Account Health periodically. If the update still has not appeared after 24 hours, then please reach out to Seller Support to let us know. Also note that verification pass emails relate to a specific type of information, such as seller identity or bank account, so you may receive requests to verify additional information after receiving a specific verification pass email.
To comply with INFORM, Amazon needs to verify multiple pieces of information about your business: (1) identity, (2) bank account, (3) phone number; (4) business address; and (5) tax identification number. While we may have already verified some of your information during registration, we may need to collect additional information for verification.
Go to your Account Health page or your Account Information page to see which pieces of information Amazon has verified and which pieces are still outstanding. We recommend that you submit the requested information and documents as soon as you can to ensure your information can be verified before the law takes effect and avoid disruptions to your Selling on Amazon privileges.
If you have further questions about this, please also visit the INFORM Consumers Act Verification FAQs thread.
Best wishes,
Stevie