Amazon Payment for Shopify @LeviDylan_Amazon@Cooper_Amazon
We are trying to set up the Buy with Prime button on our shopify website. We were told by Amazon BWP department that our Amazon Pay account is flagged as cross realm, which is no fault of our own. As a result Buy with Prime will not be compatible. The options we were given were not helpful. Can anything be done about this, as this is Amazon's doing? Case ID 16072655871.
Amazon Payment for Shopify @LeviDylan_Amazon@Cooper_Amazon
We are trying to set up the Buy with Prime button on our shopify website. We were told by Amazon BWP department that our Amazon Pay account is flagged as cross realm, which is no fault of our own. As a result Buy with Prime will not be compatible. The options we were given were not helpful. Can anything be done about this, as this is Amazon's doing? Case ID 16072655871.
1 reply
Connor_Amazon
Hi @Seller_XziiymrBdEKws
Connor from Amazon here, thanks for reaching out.
I've reviewed case 16072655871 and see that support provided steps for you to reach out to Buy with Prime team for further assistance. Did you create a case with them already? If you have, can you share the case ID with me here so that I can review the progress on it?
-Connor
