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5.9L members
3.5K discussions
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Seller_AhFN0gJczsvdM

Changing Store Display Name - Unavailable

I read in another thread that someone had the same issue as I am having and they seemed to have it resolved by posting here.

I am new seller. No products listed as yet, I have an approved Amazon Brand Registered. I am trying to change our store name to match our business name/dba but it is unavailable. I've been dealing with support over this for weeks. Support CASE 14974081711. It's as if none of the support people read the support history and it's a different person each time.

We had an employee register for a sellers account years ago using our business name. That's as far as it went. We are the owners and manufacturers of our products and there are no current products or stores using our business name. No one who replied to my support case seems to understand this.

Please help!

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2 replies
Manage Your Brand
Tags:Brand Stores, Storefront
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user profile
Seller_AhFN0gJczsvdM

Changing Store Display Name - Unavailable

I read in another thread that someone had the same issue as I am having and they seemed to have it resolved by posting here.

I am new seller. No products listed as yet, I have an approved Amazon Brand Registered. I am trying to change our store name to match our business name/dba but it is unavailable. I've been dealing with support over this for weeks. Support CASE 14974081711. It's as if none of the support people read the support history and it's a different person each time.

We had an employee register for a sellers account years ago using our business name. That's as far as it went. We are the owners and manufacturers of our products and there are no current products or stores using our business name. No one who replied to my support case seems to understand this.

Please help!

41 views
2 replies
Manage Your Brand
Tags:Brand Stores, Storefront
00
Reply
2 replies
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_AhFN0gJczsvdM's post

You should not need to open a case.

That is found by clicking:

Tools>

Store Information>

Edit Store Name.

00
user profile
Cooper_Amazon
In reply to: Seller_AhFN0gJczsvdM's post

Good Evening @Seller_AhFN0gJczsvdM,

I just wanted to stop by to check in on your discussion. I see that you are in contact with the Stores Team via CASE ID ending 9061 and they are actively working with you to update your store name. Please let us know if you require any additional assistance regarding this issue once the case closes out.

Hope you have a wonderful weekend and take care. 😊

Sincerely, Cooper_Amazon

00
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Seller_AhFN0gJczsvdM

Changing Store Display Name - Unavailable

I read in another thread that someone had the same issue as I am having and they seemed to have it resolved by posting here.

I am new seller. No products listed as yet, I have an approved Amazon Brand Registered. I am trying to change our store name to match our business name/dba but it is unavailable. I've been dealing with support over this for weeks. Support CASE 14974081711. It's as if none of the support people read the support history and it's a different person each time.

We had an employee register for a sellers account years ago using our business name. That's as far as it went. We are the owners and manufacturers of our products and there are no current products or stores using our business name. No one who replied to my support case seems to understand this.

Please help!

41 views
2 replies
Manage Your Brand
Tags:Brand Stores, Storefront
00
Reply
user profile
Seller_AhFN0gJczsvdM

Changing Store Display Name - Unavailable

I read in another thread that someone had the same issue as I am having and they seemed to have it resolved by posting here.

I am new seller. No products listed as yet, I have an approved Amazon Brand Registered. I am trying to change our store name to match our business name/dba but it is unavailable. I've been dealing with support over this for weeks. Support CASE 14974081711. It's as if none of the support people read the support history and it's a different person each time.

We had an employee register for a sellers account years ago using our business name. That's as far as it went. We are the owners and manufacturers of our products and there are no current products or stores using our business name. No one who replied to my support case seems to understand this.

Please help!

41 views
2 replies
Manage Your Brand
Tags:Brand Stores, Storefront
00
Reply
user profile

Changing Store Display Name - Unavailable

by Seller_AhFN0gJczsvdM

I read in another thread that someone had the same issue as I am having and they seemed to have it resolved by posting here.

I am new seller. No products listed as yet, I have an approved Amazon Brand Registered. I am trying to change our store name to match our business name/dba but it is unavailable. I've been dealing with support over this for weeks. Support CASE 14974081711. It's as if none of the support people read the support history and it's a different person each time.

We had an employee register for a sellers account years ago using our business name. That's as far as it went. We are the owners and manufacturers of our products and there are no current products or stores using our business name. No one who replied to my support case seems to understand this.

Please help!

Manage Your Brand
Tags:Brand Stores, Storefront
00
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2 replies
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Seller_CW0P5hgbsiqWX
In reply to: Seller_AhFN0gJczsvdM's post

You should not need to open a case.

That is found by clicking:

Tools>

Store Information>

Edit Store Name.

00
user profile
Cooper_Amazon
In reply to: Seller_AhFN0gJczsvdM's post

Good Evening @Seller_AhFN0gJczsvdM,

I just wanted to stop by to check in on your discussion. I see that you are in contact with the Stores Team via CASE ID ending 9061 and they are actively working with you to update your store name. Please let us know if you require any additional assistance regarding this issue once the case closes out.

Hope you have a wonderful weekend and take care. 😊

Sincerely, Cooper_Amazon

00
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user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_AhFN0gJczsvdM's post

You should not need to open a case.

That is found by clicking:

Tools>

Store Information>

Edit Store Name.

00
user profile
Seller_CW0P5hgbsiqWX
In reply to: Seller_AhFN0gJczsvdM's post

You should not need to open a case.

That is found by clicking:

Tools>

Store Information>

Edit Store Name.

00
Reply
user profile
Cooper_Amazon
In reply to: Seller_AhFN0gJczsvdM's post

Good Evening @Seller_AhFN0gJczsvdM,

I just wanted to stop by to check in on your discussion. I see that you are in contact with the Stores Team via CASE ID ending 9061 and they are actively working with you to update your store name. Please let us know if you require any additional assistance regarding this issue once the case closes out.

Hope you have a wonderful weekend and take care. 😊

Sincerely, Cooper_Amazon

00
user profile
Cooper_Amazon
In reply to: Seller_AhFN0gJczsvdM's post

Good Evening @Seller_AhFN0gJczsvdM,

I just wanted to stop by to check in on your discussion. I see that you are in contact with the Stores Team via CASE ID ending 9061 and they are actively working with you to update your store name. Please let us know if you require any additional assistance regarding this issue once the case closes out.

Hope you have a wonderful weekend and take care. 😊

Sincerely, Cooper_Amazon

00
Reply
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