No Pickup for Easy Ship Orders
Not Getting Any pickup for easy ship orders. Also no way to contact the pickup person. Contact pickup associate, flow gives generic error "Could not fetch phone numbers, please try again later.”. Must be some way to contact pickup associate or drop of order to amazon office.
No Pickup for Easy Ship Orders
Not Getting Any pickup for easy ship orders. Also no way to contact the pickup person. Contact pickup associate, flow gives generic error "Could not fetch phone numbers, please try again later.”. Must be some way to contact pickup associate or drop of order to amazon office.
8 replies
Seller_IaASb1IOJTiVX
Facing with the same problem. No pickup for more than 2weeks, More than 20 orders got cancelled. No Response from Amazon
KJ_Amazon
Thank you for visiting the seller forums @Seller_BWq9wcSRePbkc and @Seller_IaASb1IOJTiVX. I am following up on your report about an Easy Ship pickup issue. I am sorry to hear about your poor experiences with your Easy Ship order.
Our team has created two guides for sellers using Easy Ship to help them prevent pickup problems and deal with any issues they encounter such as reversing metrics problems:
📦 Easy Ship Pickup Misses: How to Avoid Them 🏃♂️➡️
📦 Easy Ship Pickup Misses: What Happens Next? 😕
Please review these guides to reduce issues for future orders, and for instructions on how to report missed pickups.
Please check back in this thread with the support case information if you reported the issue but still need more help. I can escalate the cases for additional review.
Seller_RtYB61Bg4NlOm
Plz let me know when the delivery person is going to come for pickup ordeer as from 5 days I have rescheduled but no any contact is getting picked as my growth rate is going to deactivate it's get serious issue.. bcoz of this one customer has cancelled my order..plz Amazon try to work hard for it it's affecting our business...
Seller_DRPFDXXPDxTNC
No one came for pick up 📦 parcel shedule was in morning
Seller_asOxsnCJxOv1t
We also not getting any call or email from any pickup agency person. Easy ship are worse. Amazon is doing nothing for the issue. No way to complaint. No way to contact any.
Seller_Fw27W5enWgRBE
Facing with the same problem. No pickup for more than 4 days, No Response from Amazon
