I am a relatively new seller with a registered brand on Amazon. Recently, my sales have dropped because "Shree Valabh Enterprise" has mapped my product and lowered the price by Rs 10, selling it under my brand name. I have reported multiple brand infringements, but Amazon keeps responding that they can't take any action. This situation is becoming increasingly difficult as Amazon allows such violations on its platform. I need urgent help as it is affecting my business significantly.
Is your brand registered in Amazon Brand Registry ? If yes, file a violation and it would be solved.
you can activate transparency.
Purchase the competitor's product and filed the counterfiet complaint against him and competitor will be removed.
could you tell me what is class of the product you are selling and what is the class your brand is registered in
If your brand is registered with Amazon Brand registry, get Transparency codes for your products. The other seller will automatically be removed.
This is the quickest and easiest way to resolve the issue. Till then reduce the price and set it below the competition price.
how can amazon allow seller to use the listing of other trade mark registered sellers and sell the product without any approval or fake products using same listing through easy ship ? advt expenses and beautiful listing is done by us and these hijackers are simply under quoting the price and selling similar product with amazon labels...
these people use listing of 20-30 products in their store and none of them are their brands. we are foolishly spending so much money on listing, advt and branding these FRAUDSTERS just copy the listing?
list of some FRAUDULENT STORES are below:
A K Traders, Delhi
https://www.amazon.in/storefront?me=A1EQUOARI0WRJO&ref_=ssf_share;
MAYA STORE, DELHI https://www.amazon.in/storefront?me=A1OT1DFK69GQL8&ref_=ssf_share; many others like MBD BOOK DEPOT , MANVI COLLECTION, MK SPORTSS ... AMAZON has to intervene and block these guys else sellers will stop advts or shift to other platforms.
First you need your brand approved on amazon. then
go to your brand registry account https://brandregistry.amazon.in/... select report a violation . you need to first purchase their product and take images and report with that order id.
Hi,
Thank you for using the Seller Forums.
I can see you have received a lot of very helpful information in the thread from other sellers. I just want to share some help pages that might be useful to you.
In your Account Health Dashboard there is a link to report abuse of Amazon policies. It is possible to submit a Public Notice Form when you click on the Intellectual Property (Copyright, Trademark, Patent) violation section.
This is how the page will look
You could also report a violation via Brand Registry's Report a Violation tool.
And, finally as mentioned there is also the option to Protect your brand with Transparency. This page provides a link to FAQs and a link to contact the team.
Regards,
Jessica
there is a process you can remove the seller mapped your Brand
share your number
Hi
Go to brand infringement select report violation then write following email exactly as below
Dear amazon team,
Seller ... is selling counterfeit products under our registered brand name.. please remove the seller ..
regads
in dotted line please mention seller name