Late Dispatch Rate is 21.05%
My Seller Panel shows your late dispatch rate is 21.05%; the target is 2%.
But it's not my fault. I received 8 orders on 28/04/2025, and the pickup date is 30/04/2025, but nobody came for pickup.
Order IDs : 403-8690720-1488309, 406-4365052-2116302, 403-7358038-1540365, 403-9851455-5539563, 404-1728571-0787565, 408-3046585-8207520, 405-9774190-0805930, 408-5724426-9595562
Please remove the late dispatch issue from my account.
Thank You
Late Dispatch Rate is 21.05%
My Seller Panel shows your late dispatch rate is 21.05%; the target is 2%.
But it's not my fault. I received 8 orders on 28/04/2025, and the pickup date is 30/04/2025, but nobody came for pickup.
Order IDs : 403-8690720-1488309, 406-4365052-2116302, 403-7358038-1540365, 403-9851455-5539563, 404-1728571-0787565, 408-3046585-8207520, 405-9774190-0805930, 408-5724426-9595562
Please remove the late dispatch issue from my account.
Thank You
1 reply
Roberto_Amazon
Hello! @Seller_tgJvcEX8Mt67D
This is Roberto. If the non-pick up reasons are attributed to reasons outside your control, you should be filling out the form below:
Our Easy ship team will investigate the incidents and reverse the metrics if applicable. If this has not happened, and you wish to review this further, please raise a complaint with our Seller Support team.
Regards,
