My Seller Panel shows your late dispatch rate is 21.05%; the target is 2%.

But it's not my fault. I received 8 orders on 28/04/2025, and the pickup date is 30/04/2025, but nobody came for pickup.

Order IDs : 403-8690720-1488309, 406-4365052-2116302, 403-7358038-1540365, 403-9851455-5539563, 404-1728571-0787565, 408-3046585-8207520, 405-9774190-0805930, 408-5724426-9595562

Please remove the late dispatch issue from my account.

Thank You