Account reactivation after so many years
Hello, My account was deactivated so many years ago and I'm trying to reactivate it now with no success.
Policy Compliance Healthy. Everything is in 0, no open cases or policy violation. No links to contact customer supper nor the ability to open a case. Calback not working.
Can someone help?
Thanks
Account reactivation after so many years
Hello, My account was deactivated so many years ago and I'm trying to reactivate it now with no success.
Policy Compliance Healthy. Everything is in 0, no open cases or policy violation. No links to contact customer supper nor the ability to open a case. Calback not working.
Can someone help?
Thanks
5 replies
Seller_LImVvUWeyiCfQ
You'll need to find the deactivation notice Amazon sent those many, many years ago. That notice contains the reason for the deactivation and what you need to do to reactivate your account.
Atlas_Amazon
Hello @Maurodc
Thank you for the information you have provided. I understand your account is deactivated. We understand how frustrating this can be.
My goal is to provide you assistance. Based off the detail, we will be unable to assist in this space. We have gone ahead and provided your information to the appropriate team for further review.
If you encounter any additional issues or have any new details to update, continue to refer here so we can provide guidance.
Your friend,
Atlas
Atlas_Amazon
Hello @Maurodc
We did want to follow up and reassure you that our team is still looking into this issue. As of now, we do not have any updates regarding the current review. Once there is additional detail available, we will provide an update to you.
If you do receive any updates, be sure to keep the thread updated.
Best,
Atlas
