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Seller_yPNBOb6IAp2Fd

Cant Verifie My Bank account.

Hi

I am stuck trying to verify my bank account. My bank changed names and it wont except my bank statement.

My account is suspended now.

I opened a case ID 13330163031 but just got a auto generated response with the same instructions.

Can I get some help please.

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1 reply
Account Health
Tags:Account Health, Deactivated
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Seller_yPNBOb6IAp2Fd

Cant Verifie My Bank account.

Hi

I am stuck trying to verify my bank account. My bank changed names and it wont except my bank statement.

My account is suspended now.

I opened a case ID 13330163031 but just got a auto generated response with the same instructions.

Can I get some help please.

Account Health
Tags:Account Health, Deactivated
00
7 views
1 reply
Reply
0 replies
user profile
Troy_Amazon
In reply to: Seller_yPNBOb6IAp2Fd's post

Hi @Alaska_Enterprises,

Troy from Amazon.

Do you have any specific annotations within the case ID you provided about why your initial submission was not accepted? If so, please share it here in the thread (with personal information removed) so that we may better assist you. There may also be another case where that information is specifically given to you. If such a case exists, it would most likely be entitled "Seller Identity Verification" or something similar.

If the bank name changed, and the information in the account is not matching what is on the submitted documents, the information would not be accepted. If you haven't already, you will need to ensure that all information matches prior to submitting the information again.

Regards,

Troy

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Seller_yPNBOb6IAp2Fd

Cant Verifie My Bank account.

Hi

I am stuck trying to verify my bank account. My bank changed names and it wont except my bank statement.

My account is suspended now.

I opened a case ID 13330163031 but just got a auto generated response with the same instructions.

Can I get some help please.

7 views
1 reply
Account Health
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_yPNBOb6IAp2Fd

Cant Verifie My Bank account.

Hi

I am stuck trying to verify my bank account. My bank changed names and it wont except my bank statement.

My account is suspended now.

I opened a case ID 13330163031 but just got a auto generated response with the same instructions.

Can I get some help please.

Account Health
Tags:Account Health, Deactivated
00
7 views
1 reply
Reply
user profile

Cant Verifie My Bank account.

by Seller_yPNBOb6IAp2Fd

Hi

I am stuck trying to verify my bank account. My bank changed names and it wont except my bank statement.

My account is suspended now.

I opened a case ID 13330163031 but just got a auto generated response with the same instructions.

Can I get some help please.

Account Health
Tags:Account Health, Deactivated
00
7 views
1 reply
Reply
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Troy_Amazon
In reply to: Seller_yPNBOb6IAp2Fd's post

Hi @Alaska_Enterprises,

Troy from Amazon.

Do you have any specific annotations within the case ID you provided about why your initial submission was not accepted? If so, please share it here in the thread (with personal information removed) so that we may better assist you. There may also be another case where that information is specifically given to you. If such a case exists, it would most likely be entitled "Seller Identity Verification" or something similar.

If the bank name changed, and the information in the account is not matching what is on the submitted documents, the information would not be accepted. If you haven't already, you will need to ensure that all information matches prior to submitting the information again.

Regards,

Troy

00
Follow this discussion to be notified about new activity
user profile
Troy_Amazon
In reply to: Seller_yPNBOb6IAp2Fd's post

Hi @Alaska_Enterprises,

Troy from Amazon.

Do you have any specific annotations within the case ID you provided about why your initial submission was not accepted? If so, please share it here in the thread (with personal information removed) so that we may better assist you. There may also be another case where that information is specifically given to you. If such a case exists, it would most likely be entitled "Seller Identity Verification" or something similar.

If the bank name changed, and the information in the account is not matching what is on the submitted documents, the information would not be accepted. If you haven't already, you will need to ensure that all information matches prior to submitting the information again.

Regards,

Troy

00
user profile
Troy_Amazon
In reply to: Seller_yPNBOb6IAp2Fd's post

Hi @Alaska_Enterprises,

Troy from Amazon.

Do you have any specific annotations within the case ID you provided about why your initial submission was not accepted? If so, please share it here in the thread (with personal information removed) so that we may better assist you. There may also be another case where that information is specifically given to you. If such a case exists, it would most likely be entitled "Seller Identity Verification" or something similar.

If the bank name changed, and the information in the account is not matching what is on the submitted documents, the information would not be accepted. If you haven't already, you will need to ensure that all information matches prior to submitting the information again.

Regards,

Troy

00
Reply
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