Credit Card information
I am unable to set up my inventory due to an "invalid credit card". But, my card is not invalid. My card is in the name of my business and works find. It is a credit card - I know the difference in a credit card and a debit card.
I keep getting the same message.
Credit Card information
I am unable to set up my inventory due to an "invalid credit card". But, my card is not invalid. My card is in the name of my business and works find. It is a credit card - I know the difference in a credit card and a debit card.
I keep getting the same message.
3 replies
Jameson_Amazon
Hi @Seller_XlB5Qz7S7YdNH,
Thank you for reaching out about this!
To ensure you have a valid credit card attached to your account, please confirm the following credit card details:
- Is the credit card valid?
- Is there a minimum charge amount?
- Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
- Does the bank have a record of the charge attempt?
- Are there bank limits or policies that prevent the charge attempt from being authorized?
- Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
- Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
- Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.
I'd recommend reading through this help page in its entirety to ensure your credit card meets all the requirements. If you are sure it does meet those requirements but you're still receiving this error message, I'd recommend opening a case with Seller Support so that team can take a further look into your account. If you do open a case, please send me the case ID and I'd be happy to monitor that correspondence and provide additional assistance if needed.
Thanks again,
Jameson
Seller_p0PQbOZNZ48KF
Hi,
Did you ever get this fixed? I'm having the same issue and no one is able to help me