Important Notification Related to Cancellation Fee Reimbursement
If you have an Easy Ship or a Self-Ship order which you think was cancelled due to a reason attributable to Amazon.in (For example: Could not schedule pickup due to tech issue, no one came for pickup etc.) and yet you have been charged with cancellation fee for that order, you can use the guided workflow on Seller Central to claim fee refund for that order within 30 days of its cancellation. For more details, please refer to the Help page.
Orders for which reimbursement is approved will be reimbursed and posted in Seller Central Payments tab within 15 business days. You can refer to ‘custom reports’ section and download the report to check the reimbursement details.
Report Name: Cancellation Charges Reimbursement DD/Month to DD/Month (The date range indicates the reimbursement processed in that time period in your account).
Important Notification Related to Cancellation Fee Reimbursement
If you have an Easy Ship or a Self-Ship order which you think was cancelled due to a reason attributable to Amazon.in (For example: Could not schedule pickup due to tech issue, no one came for pickup etc.) and yet you have been charged with cancellation fee for that order, you can use the guided workflow on Seller Central to claim fee refund for that order within 30 days of its cancellation. For more details, please refer to the Help page.
Orders for which reimbursement is approved will be reimbursed and posted in Seller Central Payments tab within 15 business days. You can refer to ‘custom reports’ section and download the report to check the reimbursement details.
Report Name: Cancellation Charges Reimbursement DD/Month to DD/Month (The date range indicates the reimbursement processed in that time period in your account).
