Credit card issue after in canada
I made my account with a debit card but changed it to a credit card after realizing that it had to be a credit card and eventho it charged me on my debit card my account is suspended and trying to get in touch with support is a nightmare to say the least.
Credit card issue after in canada
I made my account with a debit card but changed it to a credit card after realizing that it had to be a credit card and eventho it charged me on my debit card my account is suspended and trying to get in touch with support is a nightmare to say the least.
12 replies
Seller_OvL8C4BJWiuS9
They will charge a debit card for Professional fee, but you do need a credit card to list or sell. Have you waited 24 hours?
Micah_Amazon
Hello @Seller_jKW0BJJr9KGg4,
Thank you for reaching out. You must have a real credit card on file. If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.
Check the below information related to your credit card:
- Is the credit card valid?
- Is there a minimum charge amount?
- Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
- Does the bank have a record of the charge attempt?
- Are there bank limits or policies that prevent the charge attempt from being authorized?
- Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
- Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.
Note: Only the primary account owner can make changes related to payment information.
Accepted Credit Cards are as follows:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please let me know if you were able to get this resolved.
Cheers,
Micah