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Seller_gAhPNiLrkfTcr
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Seller_oz966heOXH1mx
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Seller_TYuMjCXF9UtJl
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Seller_B6En46vaLG0Dm
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Seller_Zhl2df9G8KO9Q
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Seller_ZpIUAeSI9Z6fp
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Seller_uPCZLbBPvpwNK
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Seller_DDk7xecbnONfl
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Seller_6gqQcXYAfl2ko
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Seller_OULeOTQ2tHve5
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Seller_gAhPNiLrkfTcr
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Hello Sellers!

Today, let's explore the "Request a Review" feature - your simple tool for collecting customer feedback!

💫 What This Feature Does:

  • Sends both product review & seller feedback request
  • Auto-translates to customer's language
  • Works only 5-30 days after delivery

🎯 Quick Steps to Request Reviews:

  • Go to Orders List
  • Click on Order Details
  • Look for "Request a Review" button at top right
  • Click once - Done!

🗣️ Over to you, Sellers:

  • How's this feature working for you?
  • Any success stories or challenges to share?
  • What improvements would make it more effective?
5 votes
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4 replies
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Seller_oz966heOXH1mx
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Facing huge loss
by Seller_oz966heOXH1mx
Amazon replied

hi,amazon please help me to grant the safe t claim, all my safe t claim getting denied by saying threshold breached facing huge loss,the problem of return is from fraud buyer,i always packed the parcel myself so not any mistake from my side.

5 votes
0 votes
222 views
7 replies
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Seller_TYuMjCXF9UtJl
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अमेज़न एक बेईमान कंपनी है जो विक्रेता का रूपया हड़प रही है एमएन इंदौर के एक ग्राहक को 153000 का ऑर्डर भेजा था और अमेज़न की कमीशन 37000 रुपये थी ग्राहक ने रिटर्न दाल दी

हमने स्वीकार कर लिया लेकिन ग्राहक ने आज तक प्रोडक्ट रिटर्न नहीं किया हमने बहुत बार मंगवाने की कोशिश की

ग्राहक ने एटोज़ रिफंड ले लिया और जब हमने सेफ टी क्लेम किया तो अमेज़न बोलता है 25000 से ज्यादा का प्रोडक्ट पर सेफ टी क्लेम उपलब्ध नहीं है

दूसरी घटना ये है कि अमेज़न ईज़ी शिप मी वेट डाइमेंशन का जो कट मारता है ये आधी रात में आपका रुपया खा जाता है ये अमेज़न चोर

कुल मिला के 45 लाख का नुकसान हुआ और अब आत्महत्या की सोच रहा हूं क्योंकि 8 लाख का कर्ज हो गया है

19 votes
1 vote
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13 replies
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Seller_B6En46vaLG0Dm
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SAFE-T CLAIM DENIED
by Seller_B6En46vaLG0Dm
Amazon replied

SAFE-T CLAIM DENIED REASON :- You have exceeded the acceptable limit of filing SAFE-T claims.

I have been denied a SAFE-T claim with the reason that "You have exceeded the acceptable limit of filing SAFE-T claims."

I had shipped 25 products in a order and 5 received back a different item in return.

please check my order id - 404-1100523-7050733 , 408-6407252-3654708

2 votes
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7 replies
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Seller_Zhl2df9G8KO9Q
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Many customers are returning different cheap items while keeping origial items with them causing loss to sellers as SAFE-T claims doesn't matches the cost of the product many times. I a thining to change return authorisation setting to Manual (Seller) so that I can approve or reject the return request. I 'll paste a lable on my easch & every shipped product asking customer to make a vedio of unboxing. If they find different item or deffective item and want to return they have to mail / whatsapp that vedio to me. I 'll check and if it really different or deffective I'll approve return otherewise not.

what you people think? Will It work? Will Amazon allow this?

3 votes
0 votes
11 views
0 replies
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Seller_ZpIUAeSI9Z6fp
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FAke reviews from customer
by Seller_ZpIUAeSI9Z6fp

fake reviews on our listings customer is misleading the other buyers by putting the fake reviews. they purchase it and once they put the negative reviews they cancel and return the orders. we would like amazon to report this customer and remove his fake reviews. an immediate action is appreciated. regards.

4 votes
0 votes
437 views
3 replies
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Seller_uPCZLbBPvpwNK
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Easyship Fake Return Disposals
by Seller_uPCZLbBPvpwNK
Amazon replied

Nowadays easyship courier boys found new trick to keep seller returns. They are marking return shipments as Seller Refused or Seller not available...Those returns shipments are never delivered....When I raise Safe T claims, amazon seller support is denying my claims everytime and replying that copy paste answers, We attempted delivery and you have refused or non available....Courier fellows never call me....before safe t claims were given, but now amazon seller support also not in seller favour...Time has come to quit amazon and join other Platforms who charge 0% commissions....

5 votes
0 votes
142 views
4 replies
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Seller_DDk7xecbnONfl
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Complain against Amazon safety claim team
by Seller_DDk7xecbnONfl

We are really frustrated with the Amazon team why Amazon not able to control its fake customers there customer order products and said the didnot received it and Amazon issue refund to them without our permission and when we are going to file the safety claim with proper documents and evidence there team does not even checked the evidence and just denied and send the same reply without even checking their own answer.

Example We share the receipt signed by the customer who received the product and your team said it's its not signed, have the team don't have eyes or lose their mind atleast give proper reply on WhatsApp what ground you reject the claim but no response.

Please look into this matter seriously.

0 votes
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Seller_6gqQcXYAfl2ko
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HOW MANY SELLERS FACING ISSUE ON RETURN
by Seller_6gqQcXYAfl2ko

I HAVE SELL THE ONE PRODUCT THE CUSTOMER RECEVIED. THE CUSTOMER RETURN THE PRODUCT. IM SELLING ORIGINAL NATURAL PRODUCT CUSTOMER RETURNED TE PLASTIC ITEM. IS THIS NOT MISTAKE FOR CUSTOMER PURELY RESPONSE ONLY ON AMAZON BECAUSE AMAZON DIE UP WITH PRIVATE COURIER PATNERS. THEY DID NOT CHECK THE RETURN ITEM ITS CORRECT OR NOT ON THE SPOT.

12 votes
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382 views
15 replies
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Seller_BCMQ9RGpAreR2
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I am mentioning two order ids. (A. 171-2828766-0954742), (B. 403-1662876-4665917), I have tried to file a claim many times but they are not accepting the claim and I have also talked to amazon seller services people many times but they are also not responding properly and are saying that I have applied my claim after the claim window had expired. But you can take a close look at the proofs that I have submitted. I tried to file a safe claim within 15 days of the refund but at that time a message of 50 days of reimbursement was being displayed and after 50 days the claim was denied. If now the claim amount is not an issue even after all the evidence is proved, then I will go to the consumer court and file a case against you people. You people have wasted a lot of my time and troubled me a lot.

CASE ID:- 10862873742

0 votes
0 votes
6 views
2 replies
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Seller_OULeOTQ2tHve5
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Return Not Received Claim
by Seller_OULeOTQ2tHve5

Hello team

I filled a claim for return not recieved, but your team denied claim by stating that- Policy: All SAFE-T claims should be filed within 15 calendar days from the date the shipment was marked as "returned or delivered to seller" in Seller Central.

I mentioned that product not returned to me. There is no return tracking nor return Proof of delivery mail.

Please check and do needful. My product is lost and compensate for my loss.

Order id- 407-8285489-1873160

Claim id- 32667-73346-8706442

Reason- Return Order Item(s) not received

Refund Date-21/2/2025

Claim Date- 25/3/2025

0 votes
0 votes
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0 replies
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