Dear Amazon Team,

We are reaching out regarding the deactivation of our linked accounts (UAE, India, and Saudi) due to an incorrect item listing (Case ID: 10441035162 & 10860067782). While these are the most recent cases, we have faced multiple similar issues in the past. Unfortunately, despite our repeated attempts to resolve them, we have only received automated, copy-paste responses.Each time we provide the requested SDS documents, we receive the same templated replies. When invoices are submitted, we are again asked for different documents without any clear resolution. No one seems to be actively addressing the core issue.

In addition to the deactivation, all our payments across the three locations are on hold. We have sent multiple requests regarding payment release, yet there has been no action from your side. This has caused significant operational and financial difficulties for our business.

We request your urgent assistance in Providing a clear resolution path for account reactivation.Reviewing our submissions properly and guiding us on the exact steps needed. Releasing our pending payments to avoid further financial strain.We sincerely hope for a proactive approach from your team to resolve this matter efficiently. Please escalate this issue to the relevant department and provide us with the right direction.

Looking forward to your prompt response.

my account is deactive so i have no idea how to write plan of action so any one suggest me

HELLO TEAM AMAZON HOPE YOU TAKE THIS MATTER SERIOUSLY AND HELP US .

Our Amazon India seller account has been suspended for over 10 days due to alleged authenticity complaints. After a thorough investigation, we found that an Amazon-appointed Easy Ship pickup boy was stealing and repacking orders, causing these issues. We've taken legal action and reported the individual to the Easy Ship hub, and yet, we are still waiting for our account to be reactivated despite multiple appeals and submitted evidence.

I have received a Suspected Intellectual Property Violations stating Miss-use of trademark.

The brand which I am selling is not directly available in India. Currently they are working as importer & distributor basis. I procure my product directly from importer & have invoice of that. As a proof I could only produce this.

But here amazon is saying that I have missuse the trademark and are only asking for brand authorisation. As that brand is not directly available in India, so it don't give authorisation to anyone. In this case getting brand authorisation is not at all possible.

Please anyone help me out to deal with this issue.

I have 10 orders which the courier people are not coming to pick up yet and I have also reported to Amazon but Amazon is also not taking any action against the courier people. The courier people are doing whatever they want and are openly saying that we do not make any profit by picking up Amazon orders and are refusing to pick up.