Hello Amazon Seller Support / Community,

I need urgent guidance regarding a copyright image issue that has led to the removal of my product listing, and my account health is now at serious risk.

I had listed a handheld retro gaming console and used self-edited, original images created specifically for the product. However, Amazon flagged the listing for copyright infringement, specifically citing a problem with the images, even though I did not use any copyrighted or branded visuals such as Super Mario Bros. or other protected content.

As a precaution and in full respect of Amazon’s policies, I:

Removed all original images, even though they were self-made.

Uploaded completely fresh, newly edited images with zero reference to any known IP.

Also removed any potentially problematic text or keywords from the listing.

Despite taking all these corrective actions, Amazon has still removed my listing, and my Account Health now shows an IP violation, which I’m very concerned about.

I have already submitted a clarification and appeal to Amazon, but I’m reaching out here to:

Ask if anyone has faced a similar issue and how they resolved it.

Get advice on what else I can do to clear this from my account health.

Understand if there's a specific retraction process or contact needed.

This is impacting my business significantly and I want to remain 100% compliant with Amazon’s policies.

Any help, insights, or steps I may have missed would be greatly appreciated.

Thank you,

Mohamed hussain

where I can find the invoice 25-WMM-1010

Pickup boy is not coming to pickup my order today 407-5193246-1404353

Hi Team,

Am getting too many negative payment balance, earlier for many products we had not given price, prices were given by Amazon when asked they told its a technical issue and I got many negative impact on payment where orders were cancelled. most of the time because of price error am getting negative payment, please sort it on immediate basis.

Hello Dear, we have dispatched our all orders on time, we have raised tickets for all the orders which have been dispatched late by courier partner, because of your courier boy/partner not pickupedup and dispatched timely, and now our account health is down or At Risk, it is your courier partner's fault, not our fault, please check and correct our account health. I contact to your customer support but did not get any response or best solution, please help and reply with a proper solution.

Order ID: 404-6495631-7447539 and We have raised complaint regarding pickup courier delivery partner time to time you can check my account and kindly resolve now our account health is down or At Risk.

kindly resolve matter issue of account health is down or at risk of deactivation of account