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    Seller_06JS7friV1yzw
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    अमेज़न अकाउंट हेल्थ सपोर्ट (एएचएस) के बारे में जानें!
    by Seller_06JS7friV1yzw
    Amazon replied

    हैलो सेलर्स! 👋

    अपने अमेज़न सेलर अकाउंट को अच्छी स्थिति में रखना बहुत जरूरी है। इसी में एएचएस आपकी मदद करता है - यह एक खास सहायता चैनल है जो अकाउंट स्वास्थ्य और नियमों के मुद्दों में मदद करता है।

    एएचएस से मिलने वाली मदद: 🆙

    ✔️अकाउंट स्वास्थ्य डैशबोर्ड की जानकारी

    ✔️अमेज़न के नियम समझने में मदद

    ✔️नियम उल्लंघन और चेतावनी को सुधारना

    ✔️ग्राहक सेवा में सुधार

    ✔️बंद अकाउंट को दोबारा चालू करना

    एएचएस इन चीजों में मदद नहीं करता: 🚫

    ❌प्रतिक्रिया या ए-टू-जेड दावों में

    ❌पैसों से जुड़े सवालों में

    ❌एफबीए की पूछताछ में

    ❌प्राइम प्रोग्राम में

    ❌तकनीकी समस्याओं में

    इन चीजों के लिए सेलर सहायता से संपर्क करें!

    एएचएस से कैसे जुड़ें: 📲

    प्रोफेशनल सेलर्स अकाउंट हेल्थ पेज या सेलर ऐप पर "हमसे संपर्क करें" पर क्लिक करें। अपना फोन नंबर दें और एएचएस विशेषज्ञ आपको कॉल करेगा - ये सातों दिन उपलब्ध हैं!

    क्या आपने कभी एएचएस का इस्तेमाल किया है? अपना अनुभव नीचे टिप्पणी में बताएं! 💬

    नोट: एएचएस सिर्फ प्रोफेशनल सेलर्स के लिए है - ज्यादा जानकारी सामान्य सवालों में देखें!

    4 votes
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    30 replies
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    Seller_byLjHXg36nldV
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    Late shipment rate
    by Seller_byLjHXg36nldV
    Amazon replied

    Our late shipment rate is increasing day by day, due to the non-pickup of shipments on time by our pickup associate.

    Our shipments are ready on time, but the pickup associate either doesn't come for pickup or comes late

    17 votes
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    623 views
    9 replies
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    Seller_jRDVdUOn3lMN9
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    😩Seller Support That Doesn’t Support😩
    by Seller_jRDVdUOn3lMN9
    Amazon replied

    CASE ID 11622055252 — @Seller_gAhPNiLrkfTcr @Seller_5WsK3rrVFyBk9 please take a look at this case. Is this really how Amazon plans to treat its sellers? This experience has not only wasted my time but also felt extremely disrespectful. I’m losing trust in Amazon Support — and this is coming from someone who was genuinely appreciative of your service just six months ago. This case wasn’t even handled by an inexperienced live agent; I raised it directly to the grievance desk, where only leadership-level experts are supposed to respond. Unfortunately, it seems like resolving seller issues is no longer a priority. Instead of improving, Amazon appears to be following Flipkart’s path — harassing sellers, wasting time, providing wrong information, and now simply ignoring concerns. As moderators of this forum, I hope you have the authority to look into this matter and take corrective action.

    14 votes
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    689 views
    15 replies
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    Seller_scfUmP5Fiki6r
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    Delivery associate did not pickup the order
    by Seller_scfUmP5Fiki6r
    Amazon replied

    I got a order on 20/10/25 the id is 405-7136587-4321924 and I schedule the pickup for the order past 1 weak there is no delivery associate came the pick now the order has been cancelled by the late shipment and the amazon make a fine for that , this is not fare the delivery associate is not came the pickup that is your fault you just gave me to the packing charges fot that but the amazon make a penalty for me . And i just rise a complient on mail for the past 3 days there is no reply for that.

    3 votes
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    238 views
    10 replies
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    Seller_fkNLTcz0k0EFv
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    Worst courier service and bad customer care
    by Seller_fkNLTcz0k0EFv
    Amazon replied

    i amnew seller and I got some orders but amazon inactived my account stating that I did not provide self ship tracking ID but I have easy ship orders. I keptvon calling customer care for pickup, but no one came to pick orders and it breached and they charged panelty also.....I am surprised that what the rubbish is this....!!!!

    I faults are from Amazon but they are very careless for new sellers..

    Bhupendra Singh Maan

    {moderated}

    4 votes
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    2 replies
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    Seller_BEZjSVfwp40bW
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    Did anyone else receive this email from Amazon today in the morning?
    by Seller_BEZjSVfwp40bW

    The subject line reads: Important Message about Amazon.in terms and conditions of use and privacy policy

    I would like to know if it was specifically sent out to just us because Amazon THINKS we violated some T&C, or was it sent out to all sellers on Amazon? I can see that my listings are still active and account health has not been affected.

    Did anyone else receive this email?

    1 vote
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    6 replies
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    Seller_6H2cIbK0ONpcK
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    Late Dispatch Warning — Pickup Missed by Courier
    by Seller_6H2cIbK0ONpcK
    Amazon replied

    Dear Amazon Team,

    I received a Late Dispatch Rate warning for my account. However, I always dispatch my orders on time. For the recent order, Amazon scheduled the pickup on 24th October 2025, and I handed it to the delivery boy exactly on next day because PICKUP IS MISSED, Unfortunately, the pickup was missed by the courier, which was beyond my control.

    I request you to review this order and remove the late dispatch mark from my account, as my dispatch performance meets Amazon’s target.

    Order ID: 404-0621662-1606726

    Thank you for your support.

    Best regards,

    PRANITA SCENTS

    1 vote
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    Seller_lfIGP3ocyymGw
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    Its not our fault - No one from your team is coming to pick up
    by Seller_lfIGP3ocyymGw
    Amazon replied

    I am writing to file a serious complaint regarding pickup issues from my seller account. Since the creation of my Amazon seller account, not even once has the delivery associate shown up for scheduled pickups. Despite multiple attempts and scheduled pickups, no one has arrived, and no communication has been made from the delivery side.

    To make matters worse, the delivery associate consistently ignores calls and never answers the phone. Due to this negligence, 7 of my customer orders were cancelled, severely affecting my account performance, customer trust, and business reputation.

    Response ID: R_946gZN2EW7EeQ5e

    Response ID: R_9GDrZD9KRYnNft3

    Response ID: R_4Bnct4Icz2LpOKv

    Response ID: R_43CkzLLJRfpsuVE

    Response ID: R_4TAx7NWaiTVqrFP

    Response ID: R_9joIvimmT4ivGSb

    5 votes
    0 votes
    479 views
    14 replies
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