सेलर फ़ोरम
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सुझाया गयासबसे नई गतिविधिहाल ही में बनाया गयासबसे ज़्यादा देखे गएसबसे ज़्यादा वोट दिया गया
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Seller_5bs4ZO5vdx6mZ
∙ समूह में
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कैटेगरी के आधार पर ब्राउज़ करें

हाल की चर्चाएं

सुझाया गयासबसे नई गतिविधिहाल ही में बनाया गयासबसे ज़्यादा देखे गएसबसे ज़्यादा वोट दिया गया

हाल की चर्चाएं

सुझाया गयासबसे नई गतिविधिहाल ही में बनाया गयासबसे ज़्यादा देखे गएसबसे ज़्यादा वोट दिया गया
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Seller_5bs4ZO5vdx6mZ
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सेलर फ़ोरम में स्वागत है

कैटेगरी के आधार पर ब्राउज़ करें

हाल की चर्चाएं

सुझाया गयासबसे नई गतिविधिहाल ही में बनाया गयासबसे ज़्यादा देखे गएसबसे ज़्यादा वोट दिया गया
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Navigate the New Seller Central 🔖 Save These Helpful Links
Seller_xkwDczt8sPSmx द्वारा

Hello sellers! 👋

The new Seller Central is here! 🎉 The old layout (classic view) is going away soon. But don't worry — all your tools are still here. They just moved to new places.

Everything is now sorted into seven workspaces:

  • 📊 My Business
  • 📦 Products
  • 🚚 Supply Chain
  • 🛒 Orders
  • 💰 Finance
  • 📢 Marketing
  • ✅ Account Health

✅ 3 Easy Ways to Find Any Tool

  • Workspace tabs — Please click any tab at the top of the homepage to go to that area
  • Navigation menu — Open the menu to see all tools in each workspace
  • Search bar — Type the name of any tool at the top of the page and select the result

📌 Please Save These Two Pages

These two pages will help you find anything quickly:

🔗 Where to Find Your Tools in the New Seller Central — This page shows you where every tool now lives

🔗 New Seller Central Experience — This page explains how the new layout works

You can also use the Site Map to see all pages in one place 🗺️

🔒 Your Data Is Safe

Nothing changed behind the scenes:

  • ✅ Your account, listings, and orders are the same
  • ✅ Your third-party tools still work
  • ✅ Your ads, promotions, and FBA settings are not affected

The new layout was built using feedback from sellers like you. It is made to help you work faster and easier 🚀

💬 We Want to Hear From You!

Have you tried the new Seller Central yet? 🤔 Which workspace do you find most helpful? If you found a quick way to find your tools, please share it below! Your tips can help other sellers too 😊👇

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Regarding charges & commission
Seller_5bs4ZO5vdx6mZ द्वारा
समूह में
Amazon replied

Hello Amazon Seller Support,

I am currently selling my product through FBA. The selling price of my product is ₹140, but I am seeing total Amazon fees/charges of approximately ₹150, which is higher than the product’s selling price and even higher than my purchase cost.

I understand that Amazon has different referral fees, FBA fees, closing fees, shipping/fulfilment charges, and applicable taxes. However, I was under the impression that products below ₹1,000 may have reduced or zero referral commission in certain categories.

Could you please check my seller account and the specific fee calculation for this product and explain why the total charges are ₹150?

Please also confirm:

The referral/commission percentage applicable to my product category.

FBA fulfilment and closing fees applicable to this product.

Any other charges included in the ₹150.

Whether my product is eligible for any ₹0 or reduced referral-fee program for products below ₹1,000.

Please review my account and provide the detailed fee breakdown and clarification.

Thank you.

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Need urgent Attention: Easy Ship has a monopoly and is abusing its metric and position
Seller_6MXuSOfRUuMPx द्वारा

I am writing to escalate an ongoing and serious issue with Easy Ship.

Easy Ship is targeting small businesses, despite repeated reports and multiple support cases, our packages are still deliberately not being picked up. This has caused significant operational difficulties and is directly impacting our business.

We have already reported this issue several times and raised multiple cases, but there has been no effective resolution. Case ID: 13344784662 remains unresolved.

This repeated failure to arrange package pickups is unacceptable, particularly when the issue has already been brought to your attention multiple times.

I request that this matter be treated as urgent and escalated to the appropriate senior team immediately. Please:

Investigate why our packages are repeatedly not being picked up.

Ensure the pending packages are picked up without any further delay.

Identify and resolve the underlying issue so this does not happen again.

Provide a clear explanation for why the previous complaints and cases have not resulted in a resolution.

Confirm the corrective action and expected pickup timeline in writing.

We need an immediate and permanent resolution rather than another generic response asking us to raise a new case.

Please treat Case ID 13344784662 as an urgent escalation and have a senior representative take ownership of this issue.

Update 06/10/2026 - Two more orders were cancelled.

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Request to Reverse Charges for Orders Cancelled Due to Amazon Easy Ship Pickup Failure
Seller_zEHnapw41NGEM द्वारा

Dear Amazon Seller Support,

I would like to request a reversal of the charges/fees deducted for the below orders, as these orders were not picked up by the Amazon Easy Ship pickup partner despite being ready for pickup from our side.

The orders were cancelled due to the pickup failure/delay from Amazon's logistics side. We did not intentionally cancel these orders, and the shipments were prepared and available for pickup within the required timeline.

Issue: Amazon Easy Ship pickup was not completed, resulting in order cancellation and related charges being deducted from our seller account.

We request Amazon to:

Investigate the pickup failure for these orders.

Confirm that the orders were cancelled due to non-pickup by the Amazon Easy Ship partner.

Reverse/refund all cancellation, shipping, or other charges deducted against these orders.

Ensure that these cancellations do not negatively impact our Cancellation Rate, Late Shipment Rate, or Account Health.

Take appropriate action to prevent similar pickup failures in the future.

Order IDs :402-9498951-8102742

408-3806906-3575533

403-3664726-8385127

405-0869114-1261133

407-3228729-7087556

403-5278907-5571530

403-6387812-1871536

403-5278907-5571530

406-8431772-8594719

403-6087499-1747561

408-6602733-7973138

We request you to kindly review the logistics records and process the complete reversal of the charges associated with these cancelled orders.

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Miss pickup from
Seller_C07K60Znv6HkR द्वारा
समूह में

DEAR team

Im missing order due pickup guys are not coming to pick up the order and due to that I'm facing penalty

Please look into this asap

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Easy Ship Pickup Missed and Orders Cancelled – Please Investigate
Seller_Ozp8es1xRZ3Nn द्वारा
Amazon replied

Hello Amazon Team,

My Easy Ship pickup was missed today, 30-Sep-2026. The order is still showing “Waiting for pickup” and has not been cancelled yet.

The order was packed and ready for pickup, but no pickup associate came to collect it. This is a repeated Easy Ship pickup issue.

Please arrange the pickup at the earliest and ensure that there is no negative impact on my account due to this Amazon-controlled pickup miss.

Order ID: 402-6957737-2958730

Pickup Date: 30-Sep-2026

Please investigate and resolve this issue urgently.

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non-pickup of shipments on time by pickup associate
Seller_iQWruGQrC0qTx द्वारा

Our late shipment rate is increasing day by day, due to the non-pickup of shipments on time by our pickup associate

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Hello Amazon Seller Support / Seller Community,

I urgently need help with my recurring Easy Ship pickup issue.

I have been continuously following up for the last **3 days** under these two cases:

**Case ID: 13341016422**

**Case ID: 13329032242**

For the last 3 days, I have repeatedly been promised a **Senior Executive callback**, but I am still waiting. I have made multiple calls, chats and follow-ups, yet I have not been able to speak with the Senior Executive.

My **October 1 order – 404-4834623-7953130** was also assured to be picked up, but the pickup still did not happen. Similar previous orders have already been cancelled due to the same pickup failure.

**Till date, not a single one of my parcels has been successfully picked up.**

I have already submitted the Pickup Miss Form multiple times and followed every process suggested by Amazon, but the actual pickup problem remains unresolved.

I sincerely request the concerned **Transportation/Operations/Senior team** to please review these two cases urgently, arrange the pending Senior Executive callback, and take immediate action so my current and future orders are not cancelled due to pickup failure.

**Please help me resolve this issue instead of asking me to repeat the same process again.**

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