ಸೆಲ್ಲರ್ ಫೋರಮ್‌ಗಳು
ವರ್ಗದ ಪ್ರಕಾರ ಬ್ರೌಸ್ ಮಾಡಿ

ಇತ್ತೀಚಿನ ಚರ್ಚೆಗಳು

ಶಿಫಾರಸು ಮಾಡಲಾಗಿದೆಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆಇತ್ತೀಚೆಗೆ ರಚಿಸಲಾಗಿದೆಹೆಚ್ಚು ವೀಕ್ಷಿಸಲಾದಹೆಚ್ಚು ಓಟ್ ಮಾಡಿದ

ಇತ್ತೀಚಿನ ಚರ್ಚೆಗಳು

ಶಿಫಾರಸು ಮಾಡಲಾಗಿದೆಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆಇತ್ತೀಚೆಗೆ ರಚಿಸಲಾಗಿದೆಹೆಚ್ಚು ವೀಕ್ಷಿಸಲಾದಹೆಚ್ಚು ಓಟ್ ಮಾಡಿದ
pinಕಮ್ಯೂನಿಟಿ ವ್ಯವಸ್ಥಾಪಕರಿಂದ ಪಿನ್ ಮಾಡಲಾಗಿದೆ
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Seller_dpJ77kRWnnEqt
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Seller_5MHbdxXpliMF5
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Seller_gRrZjZ9UsvYUb
ಗುಂಪಿನಲ್ಲಿ
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Seller_ruOuZGTctZrgF
ಗುಂಪಿನಲ್ಲಿ
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Seller_i0YJGmX8af7QF
ಗುಂಪಿನಲ್ಲಿ
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Seller_JUsZK8LzFYxts
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Seller_iLWboGPgG50Lr
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Seller_IJ3i5vdy6aRSl

ವರ್ಗದ ಪ್ರಕಾರ ಬ್ರೌಸ್ ಮಾಡಿ

ಇತ್ತೀಚಿನ ಚರ್ಚೆಗಳು

ಶಿಫಾರಸು ಮಾಡಲಾಗಿದೆಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆಇತ್ತೀಚೆಗೆ ರಚಿಸಲಾಗಿದೆಹೆಚ್ಚು ವೀಕ್ಷಿಸಲಾದಹೆಚ್ಚು ಓಟ್ ಮಾಡಿದ

ಇತ್ತೀಚಿನ ಚರ್ಚೆಗಳು

ಶಿಫಾರಸು ಮಾಡಲಾಗಿದೆಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆಇತ್ತೀಚೆಗೆ ರಚಿಸಲಾಗಿದೆಹೆಚ್ಚು ವೀಕ್ಷಿಸಲಾದಹೆಚ್ಚು ಓಟ್ ಮಾಡಿದ
pinಕಮ್ಯೂನಿಟಿ ವ್ಯವಸ್ಥಾಪಕರಿಂದ ಪಿನ್ ಮಾಡಲಾಗಿದೆ
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Seller_dpJ77kRWnnEqt
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Seller_5MHbdxXpliMF5
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Seller_gRrZjZ9UsvYUb
ಗುಂಪಿನಲ್ಲಿ
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Seller_ruOuZGTctZrgF
ಗುಂಪಿನಲ್ಲಿ
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Seller_i0YJGmX8af7QF
ಗುಂಪಿನಲ್ಲಿ
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Seller_JUsZK8LzFYxts
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Seller_iLWboGPgG50Lr
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Seller_IJ3i5vdy6aRSl

ಸೆಲ್ಲರ್ ಫೋರಂಗಳಿಗೆ ಸುಸ್ವಾಗತ

ವರ್ಗದ ಪ್ರಕಾರ ಬ್ರೌಸ್ ಮಾಡಿ

ಇತ್ತೀಚಿನ ಚರ್ಚೆಗಳು

ಶಿಫಾರಸು ಮಾಡಲಾಗಿದೆಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆಇತ್ತೀಚೆಗೆ ರಚಿಸಲಾಗಿದೆಹೆಚ್ಚು ವೀಕ್ಷಿಸಲಾದಹೆಚ್ಚು ಓಟ್ ಮಾಡಿದ
pinಕಮ್ಯೂನಿಟಿ ವ್ಯವಸ್ಥಾಪಕರಿಂದ ಪಿನ್ ಮಾಡಲಾಗಿದೆ
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The wait is over! Our Seller Forums Product Spotlight is here! 🎉 We're inviting sellers of all experience levels to take part in our Forums sweepstakes by trying Seller Assistant and sharing their experience. Your feedback could not only help us improve the tool but also help a fellow seller discover something new.

Here are a few things you can ask Seller Assistant:

  • "Help me review my account health."
  • "I'm trying to sell in [category]. What are the selling requirements and approval steps I need to complete?"
  • "Can you review my listing and make recommendations in bullet points?"

How to participate:

  1. Start exploring Seller Assistant or find it in Seller Central by selecting the ✨ AI icon in your search bar.
  2. Try one of the prompts above (or explore on your own!).
  3. Reply to this post sharing what you tried, what worked well, or what you'd improve.

Want to show us how it went? Drop a screenshot of your conversation using the image icon (📷) in the reply box. Supported formats: JPG or PNG, up to 4MB.

10 winners will be randomly selected to receive a ₹10,000 Amazon gift card.

We're accepting responses on this thread only from now until 08/17. We will notify the potential prize winners via their Seller Central account and post the winner's usernames on Forums. NO PURCHASE NECESSARY. Limit one entry per person. See Official Rules for details.

9ಮತಗಳು
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1.9ಸಾವೀಕ್ಷಣೆಗಳು
82ಪ್ರತ್ಯುತ್ತರಗಳು
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
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Urgent Escalation: Incorrect Easy Ship Charges on 113 Orders & Wrong Safe-T Guidance by Seller Support
Seller_5MHbdxXpliMF5 ಅವರಿಂದ
Amazon replied

I need urgent assistance regarding a serious Easy Ship/STEP Programme billing issue affecting **113 orders**.

I upgraded to the **Standard STEP Programme effective from 01 July 2026**. The applicable Easy Ship charge is **₹64.90 including GST**, but multiple orders between **01 July 2026 and 20 July 2026** were charged **₹69.62**, resulting in an excess charge of **₹4.72 per order**.

I contacted Seller Support, but instead of resolving the actual Easy Ship/STEP billing issue, I have received contradictory and irrelevant instructions.

**Case ID: 13156687312**

In the previous case, Amazon Support provided a cancellation reimbursement workflow. When I tried to use it, Amazon's system showed:

“The order that you have provided is not cancelled. Provide a cancelled Easy Ship or a Self-Shipped Order in this workflow for further investigation.”

These orders are NOT cancelled. During the call, the Amazon executive also confirmed that there was a **technical glitch**.

**Case ID: 13156287042 – Support Executive Navjot**

In the latest interaction, Navjot directed me to file **individual Safe-T claims for all 113 orders**, including a **weight/dimension reimbursement Safe-T claim**.

This is completely irrelevant to my issue. My issue is **incorrect Easy Ship charges under the Standard STEP Programme**, not incorrect product weight, dimensions, damage, loss, or cancellation.

I explained this to the executive and requested a transfer to a senior/specialized team if he was unable to resolve the matter. However, the transfer request was refused.

I am therefore requesting help from Amazon's Seller Forum team or an experienced Amazon representative:

1. Please review both Case IDs **13156287042 and 13156687312**.

2. Please confirm the correct process for claiming reimbursement for these 113 orders.

3. Please do NOT direct me to file 113 unrelated Safe-T/weight-dimension claims.

4. Please escalate this to the appropriate **Easy Ship/STEP Programme billing team**.

5. Please review why ₹69.62 was charged instead of ₹64.90 and reimburse the total excess amount.

6. Please investigate the technical glitch that prevented the correct case from being raised.

I am not looking for another generic Seller Support response. I need the issue reviewed by the appropriate team because the available workflows and the guidance provided by Seller Support are not relevant to the actual problem.

**Affected orders: 113**

**Excess charge per order: ₹4.72**

**Period: 01 July 2026 – 20 July 2026**

**Case IDs: 13156287042 / 13156687312**

I would appreciate assistance from an Amazon representative who can escalate this to the correct internal team.

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4ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
delivery date issue
Seller_gRrZjZ9UsvYUb ಅವರಿಂದ
ಗುಂಪಿನಲ್ಲಿ
Amazon replied

I'm facing an issue with the delivery dates showing on my products. If I order today, the delivery date is showing as the 25th, which is about 10 days away for dispatch, but my competitor's products show delivery within the same week. I have already updated to same-day delivery, but the delivery date is still showing as the 25th. This is affecting my sales, especially for return gifts for Varالakshmi Pooja combo. The affected ASINs are B0FJ87WDYJ and B0FJDVG7VV. Please check and correct the delivery date settings for my listings. i have 10 listings gifts items in the same category because of these issue iam loosing orders

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4ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
Account Put on Holiday Status Without Authorization
Seller_ruOuZGTctZrgF ಅವರಿಂದ
ಗುಂಪಿನಲ್ಲಿ
Amazon replied

Dear Seller Community,

I am a new seller operating. My account was unexpectedly put on holiday status two days ago, and my listings are inactive.

Despite reaching out to seller support, I have not received a clear resolution yet.

Could anyone please urgently advise on how to resolve this issue and reactivate my account?

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3ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
call back
Seller_i0YJGmX8af7QF ಅವರಿಂದ
ಗುಂಪಿನಲ್ಲಿ
Amazon replied

i want to create another account

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0ಮತ
4ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
Urgent Escalation – No Update on Case ID 13015018222
Seller_JUsZK8LzFYxts ಅವರಿಂದ
Amazon replied

We have not received a single update or meaningful response on this case. The case is still pending without any clear status or resolution.

This delay is unacceptable and is directly affecting our business operations.

Kindly review Case ID 13015018222 on priority, escalate it to the concerned team, and provide us with a clear update and resolution at the earliest.

Please do not send a generic response. We need an actual status update and a specific timeline for resolution.

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5ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
Query Regarding Invoices
Seller_iLWboGPgG50Lr ಅವರಿಂದ
Amazon replied

Why i am getting invoices for advertisement without running any ads and campaign on my seller account?

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1ವೀಕ್ಷಣೆ
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ
user profile
NO DISBURSEMENT FROM LAST 23 DAYS
Seller_IJ3i5vdy6aRSl ಅವರಿಂದ
Amazon replied

Hello Team,

Please take my concern very seriously and look into this on priority.

I have not received any disbursement for the last 23 days. Even the disbursement scheduled for 18 June was cancelled. This situation is causing me a lot of financial difficulty, and my business is being severely affected.

I am unable to purchase raw materials, and if this situation continues, I will only be able to continue my business until 15 August. I am also unable to pay my employees’ salaries, and my cards bills have already become overdue.

A significant amount of my money is stuck, and I urgently need all my pending payments to be cleared. This is creating a lot of financial and personal stress for me and my family.

Please resolve this matter on priority and release my pending amount as soon as possible. I need my money under all circumstances.

Sir, I sincerely request you to take this issue seriously. I am in a very difficult situation and urgently need your support.

Please, please treat this as an urgent matter and help me resolve it at the earliest.

Thank you.

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5ವೀಕ್ಷಣೆಗಳು
1ಪ್ರತಿಕ್ರಿಯಿಸಿ
ಇತ್ತೀಚಿನ ಚಟುವಟಿಕೆ

FAQs

ಸೆಲ್ಲರ್ ಫೋರಂ ಗಳು, ಚರ್ಚೆಗಳಲ್ಲಿ ಹೇಗೆ ಭಾಗವಹಿಸುವುದು ಮತ್ತು ಹೆಚ್ಚಿನವುಗಳ ಕುರಿತು ಇನ್ನಷ್ಟು ತಿಳಿಯಿರಿ!
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ಕಮ್ಯೂನಿಟಿ ಗೈಡ್‍ಲೈನ್‍‌ಗಳು

ಸುರಕ್ಷಿತ ಮತ್ತು ಅಂತರ್ಗತ ಪರಿಸರವನ್ನು ನಿರ್ವಹಿಸಲು ಸಲಹೆಗಳು
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ರಿಲೀಸ್ ನೋಟ್‌ಗಳು

ಸೆಲ್ಲರ್ ಫೋರಮ್‌ಗಳಿಗೆ ಬರುವ ಸುಧಾರಣೆಗಳೊಂದಿಗೆ ಅಪ್-ಡೆಟ್ ಆಗಿರಿ.
ರಿಲೀಸ್ ನೋಟ್‌ಗಳನ್ನು ನೋಡಿ

ಬಳಕೆಯ ಷರತ್ತುಗಳು

ಸೆಲ್ಲರ್‌ ಫೋರಂಗಳಿಗಾಗಿ ನಿಯಮಗಳು ಮತ್ತು ಸ್ಥಿತಿಗಳನ್ನು ಪರಿಶೀಲಿಸಿ
ಬಳಕೆಯ ನಿಯಮಗಳನ್ನು ವೀಕ್ಷಿಸಿ

ಗೌಪ್ಯತೆ ಸೂಚನೆ

ಸೆಲ್ಲರ್ ವೇದಿಕೆಗಳಿಗಾಗಿ ಗೌಪ್ಯತೆ ಸೂಚನೆಯನ್ನು ಪರಿಶೀಲಿಸಿ
ಗೌಪ್ಯತೆ ಸೂಚನೆಯನ್ನು ವೀಕ್ಷಿಸಿ

ದುರುಪಯೋಗವನ್ನು ವರದಿ ಮಾಡಿ

Amazon ನೀತಿಗಳ ದುರುಪಯೋಗವನ್ನು ವರದಿ ಮಾಡಲು ಈ ನಮೂನೆಯನ್ನು ಬಳಸಿ
ವರದಿ ಮಾಡಿ