Feedback rating display question
I noticed that some sellers have a lifetime seller rating displayed, and most have a yearly rating displayed. Is there a way a seller can pick which one is displayed? Anyone? Responses are appreciated.
Feedback rating display question
I noticed that some sellers have a lifetime seller rating displayed, and most have a yearly rating displayed. Is there a way a seller can pick which one is displayed? Anyone? Responses are appreciated.
4 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_MyRvl9mYbqtNs,
I can help explain how Amazon determines which feedback rating format to display. According to the "About display of feedback ratings" section at Amazon's help page, it depends on your recent feedback history:
When you have more than 10 buyer feedbacks in the last 12 months, buyers will see: "XX% positive over the past 12 months (YYYY total ratings)"
When you have fewer than 10 buyer feedbacks in the last 12 months, or if all your feedback is from the past year, buyers will see: "XX% positive (YYYY total ratings)"
This display format is automatically determined by Amazon based on these criteria - sellers can't choose which format is shown.
Hope this helps explain what you're seeing with the different rating displays!
Best regards, Michael
Josh_Amazon
Hello @Seller_MyRvl9mYbqtNs,
This is Josh from Amazon, thank you for contacting our Forums!
Thank you for your question, and I appreciate the helpful response from @Seller_i6S8knzW6zU6Z.
For additional information about seller ratings, you can also refer to our help page: How does feedback and rating work?
Kind regards,
-Josh
