Dear Amazon Sellers and Community Members,

I hope this message finds you all well. I am writing to discuss a pressing issue that our team has been facing regarding one of our products stored at Amazon Fulfillment Center BLR8. Our case ID is 9184697832, and we have been struggling to get a resolution. I would appreciate any advice or insights from fellow sellers who may have experienced a similar situation or can provide guidance.

On October 20th, 2023, we raised a case on Seller Central regarding one of our products, which was marked as "Defective Inventory." Despite our best efforts, we have not received any response from Amazon support regarding the issue. This delay is causing us significant disruption to our operations and financial losses. We have also reached out to the FC (Fulfillment Center) team at BLR8, who have confirmed that the stock is in perfect condition, supported by photo proof. However, the status of the inventory remains "Defective," and still not change it "Fulfillable" to sell to our customers.

This situation is causing us frustration and uncertainty. We rely on Amazon's fulfillment services to serve our customers, and we are unable to do so efficiently due to this issue.

If any of you have encountered a similar problem or have suggestions on how to expedite the resolution process, your insights and experiences would be invaluable. We are seeking guidance on how to escalate the issue or whom to contact within Amazon for a quicker resolution.