ADD products via upload: Status "FAILED"
I tried to upload the product but my file was not completed. They are always in the "Failed" state. Has anyone had this problem and can help me?
I really appreciate those who leave comments.
ADD products via upload: Status "FAILED"
I tried to upload the product but my file was not completed. They are always in the "Failed" state. Has anyone had this problem and can help me?
I really appreciate those who leave comments.
4 replies
Seller_f4a7xAPCCSMqD
I've never actually seen it show failed before. What is your process for creating these files? Are you downloading the templates from Amazon, filling them out in Excel without modifying any of the header columns, and then trying to upload them, or are you using a different spreadsheet program and making edits to the header rows?
Rose_Amazon
Hi @Hien_Artist,
Thanks for the post. If you are still experiencing the issue, kindly share the case id that you opened with Seller Support and I will review your case.
@Odrade, thanks for jumping in to help.
Thanks in advance and have a good weekend.
Rose_Amazon