Wrong referrel fee is being charged.
basically I sell electric scooters on Amazon and since last 2 years all my products were charged only 5% of referrel fee under category of "Automotive vehicle " but somehow many of them have changed to "sporting products" and are charged around 13% referrel fee..amazon seller support isn't helping...could you tell me possible reasons and remedies . Thanks
Wrong referrel fee is being charged.
basically I sell electric scooters on Amazon and since last 2 years all my products were charged only 5% of referrel fee under category of "Automotive vehicle " but somehow many of them have changed to "sporting products" and are charged around 13% referrel fee..amazon seller support isn't helping...could you tell me possible reasons and remedies . Thanks
1 reply
Kai_Amazon
Hi @ULTRABIKES,
I'm Kai, community manager. To investigate your referral fee changes from 5% (Automotive) to 13% (Sporting Goods), please contact Seller Support.
Create a case including:
- Affected ASINs
- Screenshots showing category changes
- Documentation of previous 5% fee history
- Timeline of changes
Best,
Kai
