Are we allowed to have a gallery image that includes customer reviews?
@Michelle_Amazon@Steve_Amazon@Stevie_Amazon@Atlas_Amazon@Emet_Amazon
Hi there,
I recently uploaded new gallery images for my product. All of the images were successfully uploaded, except for one: an image containing snippets of customer reviews that I took directly from my Amazon reviews (but without citing the specific person who wrote the review/where the review was coming from). My question is: was this image taken down because we are not allowed to post gallery images including reviews OR was the issue that I did not cite my reviews? Please advise.
Thank you.
Are we allowed to have a gallery image that includes customer reviews?
@Michelle_Amazon@Steve_Amazon@Stevie_Amazon@Atlas_Amazon@Emet_Amazon
Hi there,
I recently uploaded new gallery images for my product. All of the images were successfully uploaded, except for one: an image containing snippets of customer reviews that I took directly from my Amazon reviews (but without citing the specific person who wrote the review/where the review was coming from). My question is: was this image taken down because we are not allowed to post gallery images including reviews OR was the issue that I did not cite my reviews? Please advise.
Thank you.
2 replies
Seller_rI7BZIczK8iAC
Have YOU seen reviews in pictures on other listings when buying on Amazon? That's the answer.
Manny_Amazon
Hi @Seller_m9k1mcNyWgAN1,
Per the Product image requirements page, all product images, main or otherwise, must not include customer reviews, five-star imagery, claims (for example, free shipping), or seller-specific information. The listing likely was taken down due to having reviews in the image.
Thanks for your understanding.
- Manny
