clawback of reimbursement after getting reimbursed for lost or damaged item (50 day policy)
These Order ID's: 403-2683481-0201934, 407-5478021-0873154, 405-7053445-2277943, 407-9910358-9585139, 171-5015234-4758748, 402-0326129-5830712, 405-9801758-5220358, 403-9130369-1727550, 171-8709133-4969968 and 408-9063374-9591530. ( 10 Order id )
This is made today 9/11/2024 amazon reverse the reimbursement amount for 10 order id that i got it for the porduct lost or damaged and not been returned in under 50 days ( in proactive reimbursement policy )
But they change it and taken back the reimbursed amount
This is my request that please reimburse me the money back as i haven't got my product delivered to now ( 9/11/2024) and been like greater than 90 days or more
everything was working fine but because of this issue if i lost my money i will not going to continue selling on amazon
You can't be able to file the safety claim because it been greater than 75 days
CASE ID - 10498609002
- Transfer it to the internal team , Thank you
clawback of reimbursement after getting reimbursed for lost or damaged item (50 day policy)
These Order ID's: 403-2683481-0201934, 407-5478021-0873154, 405-7053445-2277943, 407-9910358-9585139, 171-5015234-4758748, 402-0326129-5830712, 405-9801758-5220358, 403-9130369-1727550, 171-8709133-4969968 and 408-9063374-9591530. ( 10 Order id )
This is made today 9/11/2024 amazon reverse the reimbursement amount for 10 order id that i got it for the porduct lost or damaged and not been returned in under 50 days ( in proactive reimbursement policy )
But they change it and taken back the reimbursed amount
This is my request that please reimburse me the money back as i haven't got my product delivered to now ( 9/11/2024) and been like greater than 90 days or more
everything was working fine but because of this issue if i lost my money i will not going to continue selling on amazon
You can't be able to file the safety claim because it been greater than 75 days
CASE ID - 10498609002
- Transfer it to the internal team , Thank you
31 replies
Seller_8DlYL0tvJBg5G
{Moderator Edit (Sakura) solicitations}
Sakura_Amazon_
Hello @Seller_J46UYStEonfJq,
I see that the SPS passed your case to be reviewed by the internal Team and they are still working on it.
Please keep me updated about the result of the review.
Regards,
Sakura
Sakura_Amazon_
Hello @Seller_J46UYStEonfJq,
I have contacted the relevant Partner Team again to review your latest case (10605344902), noting that you've been waiting for a solution for 47 days.
Please monitor this case, and I will share any updates with you once the team gets back to me.
Regards,
Sakura
Sakura_Amazon_
Hello @SS_FANS
I'm coming back with an update. I got confirmation from the Partner Team that all 3 orders (405-2261701-7425100, 405-1469376-9910741, 404-4483086-5524341) have been reimbursed.
You can see them in the Transaction View Dashboard.
Use the order IDs to look for every transaction connected with each specific order - the reimbursement will show as the most recent transaction. Since these were processed on March 17th, counting 5-7 business days from that date, you should now see all payments.
Could you check your Transaction View dahsboard and bank account to confirm if these reimbursements have been processed?
Thanks,
Sakura
