Product Review posted as feedback
Can someone help me with this? @Danny_Amazon @Rose_Amazon @KJ_Amazon
CASE ID: 16764039501
Customer purchased ASIN: B09Y3YT57P without reading the product description or the title - they "assumed" they were getting all the cards photographed (I have no way of changing this photo) - as I have tried.
They did not reach out to us, instead they posted a product review and called us scammers.
Product Review posted as feedback
Can someone help me with this? @Danny_Amazon @Rose_Amazon @KJ_Amazon
CASE ID: 16764039501
Customer purchased ASIN: B09Y3YT57P without reading the product description or the title - they "assumed" they were getting all the cards photographed (I have no way of changing this photo) - as I have tried.
They did not reach out to us, instead they posted a product review and called us scammers.
2 replies
Joey_Amazon
Hi @Seller_7STxzA93KoQVs,
Thank you for posting here at the forums and being a part of this community!
I have reviewed the feedback in question and while I understand your point, the buyer/customer is presenting a valid argument. This will not qualify for a suppression or a removal.
Sincerely,
Joey
