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Seller_KZUSHEQYNl5qb

Credit card invalid for account activation

I just created an account and it charged my $39 and it says that credit is invalid and update it? I updated it but still same message appears to update the credit card.

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6 replies
Tags:Credit card
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Seller_KZUSHEQYNl5qb

Credit card invalid for account activation

I just created an account and it charged my $39 and it says that credit is invalid and update it? I updated it but still same message appears to update the credit card.

Tags:Credit card
00
68 views
6 replies
Reply
6 replies
user profile
Seller_WYcUBx1B13BYY

I am having the same issue, uploaded credit card info (a true credit card), was charged the monthly fee, but it says the credit card is invalid and I can't access anything. Let me know if you figure it out!

00
user profile
Cooper_Amazon

Good Evening @Seller_KZUSHEQYNl5qb - It looks like some of our seasoned sellers were trying to help you troubleshoot your question around credit cards.

If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.

Here is some additional information around Debit cards and Credit cards and requirements you should know about when registering your card.

  • We definitely accept credit cards.
  • We definitely don’t accept pre-paid cards.
  • Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.

We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

  • The number you entered should match the number on your credit card.
  • The billing address you entered should match the billing address on your credit card statement.
  • The CVV code you entered should match the code on your credit card.
  • The card expiration date should be at least 6 months from when you add the card.
  • The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
  • The card should not be a prepaid, virtual, or gift card.
  • The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
  • The card should have adequate credit limit to pay for the charge.
  • If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.
  • If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance.

If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon Selling Partner Support for assistance.

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
  • Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted Credit Cards are as follows:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hopefully all this information above helps. Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon

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user profile
Seller_KZUSHEQYNl5qb

Credit card invalid for account activation

I just created an account and it charged my $39 and it says that credit is invalid and update it? I updated it but still same message appears to update the credit card.

68 views
6 replies
Tags:Credit card
00
Reply
user profile
Seller_KZUSHEQYNl5qb

Credit card invalid for account activation

I just created an account and it charged my $39 and it says that credit is invalid and update it? I updated it but still same message appears to update the credit card.

Tags:Credit card
00
68 views
6 replies
Reply
user profile

Credit card invalid for account activation

by Seller_KZUSHEQYNl5qb

I just created an account and it charged my $39 and it says that credit is invalid and update it? I updated it but still same message appears to update the credit card.

Tags:Credit card
00
68 views
6 replies
Reply
6 replies
6 replies
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Seller_WYcUBx1B13BYY

I am having the same issue, uploaded credit card info (a true credit card), was charged the monthly fee, but it says the credit card is invalid and I can't access anything. Let me know if you figure it out!

00
user profile
Cooper_Amazon

Good Evening @Seller_KZUSHEQYNl5qb - It looks like some of our seasoned sellers were trying to help you troubleshoot your question around credit cards.

If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.

Here is some additional information around Debit cards and Credit cards and requirements you should know about when registering your card.

  • We definitely accept credit cards.
  • We definitely don’t accept pre-paid cards.
  • Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.

We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

  • The number you entered should match the number on your credit card.
  • The billing address you entered should match the billing address on your credit card statement.
  • The CVV code you entered should match the code on your credit card.
  • The card expiration date should be at least 6 months from when you add the card.
  • The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
  • The card should not be a prepaid, virtual, or gift card.
  • The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
  • The card should have adequate credit limit to pay for the charge.
  • If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.
  • If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance.

If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon Selling Partner Support for assistance.

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
  • Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted Credit Cards are as follows:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hopefully all this information above helps. Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon

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Seller_aV1Bh32hE0KND

Amazon will charge a debit card for fees, but in order to start selling you need a valid credit card.

See →Bank account and credit card information for your seller account

00
user profile
Seller_aV1Bh32hE0KND

Amazon will charge a debit card for fees, but in order to start selling you need a valid credit card.

See →Bank account and credit card information for your seller account

00
Reply
user profile
Seller_WYcUBx1B13BYY

I am having the same issue, uploaded credit card info (a true credit card), was charged the monthly fee, but it says the credit card is invalid and I can't access anything. Let me know if you figure it out!

00
user profile
Seller_WYcUBx1B13BYY

I am having the same issue, uploaded credit card info (a true credit card), was charged the monthly fee, but it says the credit card is invalid and I can't access anything. Let me know if you figure it out!

00
Reply
user profile
Cooper_Amazon

Good Evening @Seller_KZUSHEQYNl5qb - It looks like some of our seasoned sellers were trying to help you troubleshoot your question around credit cards.

If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.

Here is some additional information around Debit cards and Credit cards and requirements you should know about when registering your card.

  • We definitely accept credit cards.
  • We definitely don’t accept pre-paid cards.
  • Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.

We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

  • The number you entered should match the number on your credit card.
  • The billing address you entered should match the billing address on your credit card statement.
  • The CVV code you entered should match the code on your credit card.
  • The card expiration date should be at least 6 months from when you add the card.
  • The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
  • The card should not be a prepaid, virtual, or gift card.
  • The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
  • The card should have adequate credit limit to pay for the charge.
  • If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.
  • If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance.

If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon Selling Partner Support for assistance.

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
  • Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted Credit Cards are as follows:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hopefully all this information above helps. Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon

10
user profile
Cooper_Amazon

Good Evening @Seller_KZUSHEQYNl5qb - It looks like some of our seasoned sellers were trying to help you troubleshoot your question around credit cards.

If any of their replies helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.

Here is some additional information around Debit cards and Credit cards and requirements you should know about when registering your card.

  • We definitely accept credit cards.
  • We definitely don’t accept pre-paid cards.
  • Debit cards have a range of permissions/functions depending on the bank, cardholder, etc. A debit card may or may not be accepted.

We verify your credit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.

  • The number you entered should match the number on your credit card.
  • The billing address you entered should match the billing address on your credit card statement.
  • The CVV code you entered should match the code on your credit card.
  • The card expiration date should be at least 6 months from when you add the card.
  • The card holder’s name you entered should match the card holder’s name on your credit card (in the Latin-script alphabet).
  • The card should not be a prepaid, virtual, or gift card.
  • The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
  • The card should have adequate credit limit to pay for the charge.
  • If you were asked to enter a unique security code by your financial intuition, the code you entered should match the code sent to the card holder via SMS, email, or token.
  • If your card meets all the requirements above but is still listed as invalid, we recommend trying a different card or contacting your financial institution for further assistance.

If you have tried at least two different credit cards that meet the requirements above and all of them were denied, reach out to Amazon Selling Partner Support for assistance.

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Check the below information related to your credit card:

  • Is the credit card valid?
  • Is there a minimum charge amount?
  • Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
  • Does the bank have a record of the charge attempt?
  • Are there bank limits or policies that prevent the charge attempt from being authorized?
  • Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
  • Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
  • Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.

Note: Only the primary account owner can make changes related to payment information.

Accepted Credit Cards are as follows:

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Hopefully all this information above helps. Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon

10
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