No instructions were provided for "in person verification process"
I opened a support ticket because I cannot upgrade from personal to professional. The ticket was closed with the response:
"In this case we request you to under go the In Person verification process to upgrade your seller account. "
No instructions were provided on how to initiation this process. Has this verification process already started, or is there something additional I need to do? I completed all verification steps I could find on the console, including my EIN and uploading pictures of my ID.
No instructions were provided for "in person verification process"
I opened a support ticket because I cannot upgrade from personal to professional. The ticket was closed with the response:
"In this case we request you to under go the In Person verification process to upgrade your seller account. "
No instructions were provided on how to initiation this process. Has this verification process already started, or is there something additional I need to do? I completed all verification steps I could find on the console, including my EIN and uploading pictures of my ID.
1 reply
Micah_Amazon
Hello @Seller_aT1WFZSqOaNUg,
Thank you for your post. To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. Here you can find information on the global seller identity verification process and the documents that you have to provide to create and verify your selling on Amazon account.
Below I have provided resources to help with the verification process:
Please also make sure to check your notifications and go through the account health dashboard to see any outstanding requirements.
If you need additional assistance, please open a seller support case and share the ID in this thread.
Cheers,
Micah
