my order physically not taken by delivery agent date 23 july but without scan marked pickuped I call to support center talk to them my product not getting physically

but then case resolved with no order mis match

My order reach to customer date 1 /08/24

Customer replacement generat

And comant :wrong item received

but order not physically pickuped on my store

who doing frod with customer

Please be careful all seller and amazon team please help me