Yesterday, I created a seller support case as my product reference price was wrong, instead of helping and solving problem, the seller support agent changed my product recommended browse nodes/ category due to which my product BSR and category rank got disappeared. What kind of support is this? Instead of helping they are creating problems and disturbing the sellers.

The support agent name was Natalia V

So Much Disappointed, What should I now? Is the ranking of product is refreshed or what? I changed the category again of my product where it belongs.