Address Verification Code Invalid
During the address verification process, has anyone else received the Amazon postcard (finally!), entered the 6 digit code in red, and told it is an 'invalid code'?! Wondering if they will send me another one? It says I have 2 more attempts :) ...
Address Verification Code Invalid
During the address verification process, has anyone else received the Amazon postcard (finally!), entered the 6 digit code in red, and told it is an 'invalid code'?! Wondering if they will send me another one? It says I have 2 more attempts :) ...
61 replies
Seller_aV1Bh32hE0KND
Yes, Amazon will send another code; you will need to update the address first.
Before you entered the code, did you notice if tracking showed it as being delivered? That may have caused the Invalid issue.
Seller_xChY9wAo7PTVr
I did sweat it for a minute this morning, been looking for a postcard and told my wife to watch out for a postcard.
It showed as arrived yesterday but I didn't have it, so I ordered a second one.
This morning my wife tells me, there is a large letter from Amazon that came yesterday. It was the code! Darn, now what?
But I was able to enter the code and it was accepted. Banner is finally gone...
Seller_UM50mQQPMOSq4
Okay, I had the exact same situation like yours. I will guide you on how to resolve this. DO NOT ENTER THE SAME CODE AGAIN.
Simply request for another one. I know it takes time but it's worth it.
Once the postcard gets delivered do not wait for anything. Just enter the code right away.
Once verified, Please make sure to take the screenshot of the verified message INCLUDING THE DATE AND TIME SHOWN ON YOUR COMPUTER SCREEN so that you will have a strong evidence for future reference.
Lastly, once verified do not throw the post card (even the previous one that says invalid because it includes code and the tracking number).
Seller_ENBrTBTSn3PDq
I verified my Post Card before it said "delivered" and it was verified with no problem. It took awhile before the check mark appeared on the Account Health screen.
Now I'm waiting on my bank account to be verified and hopefully I can rest awhile until next year when we will have to do this ALL OVER AGAIN!!!! This waiting process is KILLING my SALES!!!!!
Seller_oRxM5fF1az7WI
Mine worked today, read lots of seller forum and comment like you did here, read responses. See who else is or was in your situation.
Check the phone number, make sure it matches the phone number inside your seller account - they probably have to be the same.
Seller_238lugWQSO5GG
You'll probably have to start the process again. This whole thing has become a huge debacle, and I sure hope Amazon has gotten rid of whoever engineered it. I finally, FINALLY received the code after being repeatedly threatened with account suspension. So I entered it, Amazon accepted it, then they told me my phone number was now in the wrong format. The same phone # they'd previously accepted! So I redid that, and it triggered them to wipe out my address. Then I reentered that, and it says the whole process must start over again, and they'll be sending me another code.... I'm sorry but I'm a seriously ill cancer patient just trying to use Amazon sales to feed myself and pay for meds, and this has become extremely onerous, in addition to all the other stuff we get harassed about. I've been selling on here for 23 years and it's becoming absolutely impossible. It never used to be like this!
Seller_nqHBkkxawmpmz
I finally got my postcard - but my phone number was in the wrong format (no country code) as probably 99% of US sellers... so they forced another code postcard. Shouldn't this be checked BEFORE sending the first postcard?? Seems like a waste by all parties.
Seller_TB4RCHbuXIRue
what about the phone #? It says has to start with the country code, which is 1 for usa.
When I enter the # it doesn't accept it.
Seller_XI4zYGL88zheW
Never ceases to amaze me that world's largest online retailer, HQed in the same city as Microsoft, has such a horrendous seller user interface and software design team. They're just incapable of getting anything right the first time. It's been this way for 25 years.
Seller_SLJS7f6NHnopq
yes i need one more time verification.