US Amazon Using Our Images
Just When You Think Amazon Couldn’t Get Any Worse…
While doing a routine check for potential image misuse (something we face often, despite being brand registered), we discovered that Amazon US themselves are using our original product images as the main photo on one of their listings( we do not sell these laces to any other company and we full fill them ourself to USA)
At first, I assumed the seller had just named themselves “Amazon US,” but Seller Support confirmed that the product is sold and fulfilled by Amazon — this is Amazon US directly using our images.Seller Support has told me they’ll escalate the issue to an internal team, but they couldn’t tell me how or when I’ll be updated.
It’s incredibly frustrating — we all put so much effort into creating high-quality, brand-consistent listings, only to find Amazon using our content without permission.
Might be worth checking Amazon US listings for any of your images being used without consent.
US Amazon Using Our Images
Just When You Think Amazon Couldn’t Get Any Worse…
While doing a routine check for potential image misuse (something we face often, despite being brand registered), we discovered that Amazon US themselves are using our original product images as the main photo on one of their listings( we do not sell these laces to any other company and we full fill them ourself to USA)
At first, I assumed the seller had just named themselves “Amazon US,” but Seller Support confirmed that the product is sold and fulfilled by Amazon — this is Amazon US directly using our images.Seller Support has told me they’ll escalate the issue to an internal team, but they couldn’t tell me how or when I’ll be updated.
It’s incredibly frustrating — we all put so much effort into creating high-quality, brand-consistent listings, only to find Amazon using our content without permission.
Might be worth checking Amazon US listings for any of your images being used without consent.
13 replies
Seller_rI7BZIczK8iAC
If that's true that's insane. But - to believe it we would need the USA and the UK ASIN.
Sandy_Amazon
Hi @Seller_32MphwRt4pURK
Sandy from the Community manager team here. Thank you for this post.
Would you provide me a case ID where you contacted support on this topic? I would like for formally investigate this case.
best,
Sandy
