In January, we announced that product detail pages for hardlines product types may display images from multiple sellers. In the coming months, we’ll expand to include both softlines and consumables product types. This change will help increase sales by providing customers more information on product detail pages to make informed purchase decisions.

Based on seller feedback, we’ve also made adjustments to how these images are selected. We’ll now prioritise brand owner images and only use third-party sellers' images if the required images are missing in the product detail page.

Based on vendor feedback, we’ve also made adjustments to how these images are selected. We’ll now prioritise brand owner images and only use third-party vendors' images if the required images are missing in the product detail page.

As a reminder, each product detail page must have at least three required images: one with the product on a white background, one with the product in an environment, and one with product information, such as dimensions or nutritional facts. To help us fulfil these requirements, these images will be automatically selected and displayed in the first available slots of the media block.

To remove an incorrect or inaccurate image, contact Selling Partner Support.

For more information about image requirements, go to Product image requirements.

To learn how to add an image to the product detail page media block, go to Add product images and video.

To learn how to resolve potential issues, go to Image issues.