Request for Update on CPC Review Status
Hello Amazon,
My product was blocked due to cpc. We have submitted the necessary documents, but no any reply from Amazon. I kindly request assistance in expediting the review process. Case id 17146047461. Any advice on how to escalate & accelerate this?
Request for Update on CPC Review Status
Hello Amazon,
My product was blocked due to cpc. We have submitted the necessary documents, but no any reply from Amazon. I kindly request assistance in expediting the review process. Case id 17146047461. Any advice on how to escalate & accelerate this?
16 replies
Cooper_Amazon
Good Evening @Seller_oaye7bkOFwerK,
I have escalated CASE ID 17146047461 to the Compliance Team in hopes of getting the information reviewed as soon as possible as you have been kindly and patiently waiting for 19 business days for a response. The team should get back to us within the next few business days. I will follow up with you as soon as I hear back from them. Until then, have a magnificent rest of your Thursday and take care.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_oaye7bkOFwerK,
The Compliance Team is still reviewing your case. We appreciate your patience as this team receives a high volume of document review requests and escalations in which they support on a first in, first out basis. They should hopefully get back to us very soon. Have a good night.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Afternoon @Seller_oaye7bkOFwerK,
I wanted to reach out to you as I have not yet heard back from the Compliance team. Apologize for the delay. I will keep you posted on when I hear back. Thank you for your continued patience and have a terrific rest of your Thursday!
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Evening @Seller_oaye7bkOFwerK,
The Compliance team was finally able to get to your documents and it appears they are missing information to continue reviewing your compliance documentation.
Please review CASE ID ending in 5291 at your earliest convenience and respond in order to avoid even more delays in your compliance documents getting reviewed. The team has shared on the case what information is required to complete the review.
Please let me know if you have any questions about the information shared above.
Sincerely, Cooper_Amazon
