Text messages with OTP not comming?
Hi. Is anyone experiencing any problems not getting texts with OTP ? Despite taking steps, including clearing cookies, reboting my phone, using different browser etc I still don;t receive text messages. Luckily I had additional phone number and managed to login and add for security additional authenticator apps. However it doesn;t resolve the problem on not geting text for my main phone number :/
Anyone has an idea what the problem could be?
Many thanks
Text messages with OTP not comming?
Hi. Is anyone experiencing any problems not getting texts with OTP ? Despite taking steps, including clearing cookies, reboting my phone, using different browser etc I still don;t receive text messages. Luckily I had additional phone number and managed to login and add for security additional authenticator apps. However it doesn;t resolve the problem on not geting text for my main phone number :/
Anyone has an idea what the problem could be?
Many thanks
3 replies
JiAlex_Amazon
Hello @Seller_Qrqi3Gr1D0qyY
Following up on this thread, Can you please confirm if you are still experiencing this situation? If yes, could you please provide case ID related?
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
