Merchant Business Address does not, or has not, reflected your country of establishment,
My amazon account has been deactivated while i was going through VAT verification. But the email i received states that it has been deactivated for other reason stated below: Please if anyone went through similar situation and successfully reinstated the account then help me!!!
It has been a 28 days since we have submitted the documents required in below email but so far no response from Amazon.
Hello,
Your Amazon seller account has been deactivated and your listings have been removed from the UK and all EU marketplaces. Please continue to ship open orders and respond to customer inquiries to avoid further impact to your account.
Why did this happen?
We have taken this measure because we became aware of activity on your account that is not in compliance with our policies. We require that sellers act fairly and honestly on Amazon to ensure a safe buying and selling experience. All sellers must provide accurate information to Amazon and our customers at all times. To learn more about our Seller Code of Conduct, go to: https://sellercentral-europe.amazon.com/help/hub/reference/G1801
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
How do I reactivate my account?
To reactivate your account, submit the following information:
1. Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
2. An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
3. Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your "Account Health" page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
Once you provide this information and documentation to us, we will review and inform you of the result.
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation by clicking “Reactivate your account” on the banner at the top of your "Account Health" page. Your explanation should include evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy.
What happens if I do not send the required information?
If we do not receive the required information, your account will remain deactivated.
We’re here to help.
If you have questions about this email, please contact Seller Support: https://sellercentral-europe.amazon.com/help/hub/support
Sincerely,
Amazon Services Europe
Merchant Business Address does not, or has not, reflected your country of establishment,
My amazon account has been deactivated while i was going through VAT verification. But the email i received states that it has been deactivated for other reason stated below: Please if anyone went through similar situation and successfully reinstated the account then help me!!!
It has been a 28 days since we have submitted the documents required in below email but so far no response from Amazon.
Hello,
Your Amazon seller account has been deactivated and your listings have been removed from the UK and all EU marketplaces. Please continue to ship open orders and respond to customer inquiries to avoid further impact to your account.
Why did this happen?
We have taken this measure because we became aware of activity on your account that is not in compliance with our policies. We require that sellers act fairly and honestly on Amazon to ensure a safe buying and selling experience. All sellers must provide accurate information to Amazon and our customers at all times. To learn more about our Seller Code of Conduct, go to: https://sellercentral-europe.amazon.com/help/hub/reference/G1801
Remember: it’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws and you should seek professional advice if you are unsure of your obligations.
How do I reactivate my account?
To reactivate your account, submit the following information:
1. Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual;
2. An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment, https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/;
3. Any documentary evidence supporting the above explanation.
Submit this information by clicking “Reactivate your account” on the banner at the top of your "Account Health" page and following the instructions provided: https://sellercentral-europe.amazon.com /performance/dashboard
Once you provide this information and documentation to us, we will review and inform you of the result.
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation by clicking “Reactivate your account” on the banner at the top of your "Account Health" page. Your explanation should include evidence or examples that demonstrate your account complies with our Seller Code of Conduct policy.
What happens if I do not send the required information?
If we do not receive the required information, your account will remain deactivated.
We’re here to help.
If you have questions about this email, please contact Seller Support: https://sellercentral-europe.amazon.com/help/hub/support
Sincerely,
Amazon Services Europe
