Hello! @Seller_YRip4VUwp3GW5

This is Roberto. Apologies for the delay on getting back to you, I wanted to follow up on your post and understand if you were able to address the Andon cord notification?

For reference and if it helps other members, a POA (Plan of Action) is a document that should contain the corrective action plan and documents (test reports, quality audit reports) to identify the solutions that will be taken by the seller to address the issues faced by the customers.

The help articles below have additional information on this topic:

About Andon Cord

Andon Cord- Issue reason codes and solutions

Regards,