Invalid Charge Method- Many times updated but nothing has been changed
Hello,
I need help with my seller account. It is urgent
Message received below:
"Invalid Charge Method
Your access to Seller Central is currently restricted due to an invalid charge method. Register a valid charge method for your seller account and restore full access to Seller Central by clicking 'Update Charge Method'. Please note that it can take up to 48 hours to validate your charge method after updating. For more information, visit our Help Pages."
I have updated many times and nothing has changed.
Please charge my credit card small branches like 100$ so We can unlock my account. I need to pay all the fees but I cannot see even how much I have to pay in total .
Please help. It is urgent,
Thank you!
Invalid Charge Method- Many times updated but nothing has been changed
Hello,
I need help with my seller account. It is urgent
Message received below:
"Invalid Charge Method
Your access to Seller Central is currently restricted due to an invalid charge method. Register a valid charge method for your seller account and restore full access to Seller Central by clicking 'Update Charge Method'. Please note that it can take up to 48 hours to validate your charge method after updating. For more information, visit our Help Pages."
I have updated many times and nothing has changed.
Please charge my credit card small branches like 100$ so We can unlock my account. I need to pay all the fees but I cannot see even how much I have to pay in total .
Please help. It is urgent,
Thank you!
14 replies
Seller_mpUIHQUqedKfZ
Hi,
Also I wanna mention that same debit card has been used all the time and nothing has change from the bank.
All you need is to try to charge small branches ( 100$ or 200 $ one time) and my account to be unlocked.
I need also to download my invoices for December to provide to the counter to be registered and I even can call the support to discuss with someone.
It is very urgent. Please help.
I wait your reply.
Thank you!
Connor_Amazon
Hi @Seller_mpUIHQUqedKfZ
Connor from Amazon here, I've reviewed your account.
Once a card is added it can take 48 hours for the verification to go through. If you add or edit your card before or after that period, that also can impact the verification or extend it.
Right now I see the card you added is coming back valid on my end.
To review outstanding charges, head over to your Payment dashboard.
Also, I do see that you have been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. To address this, you can appeal by going to your Account Health page, click on Reactivate your account button and follow the instructions on the next page.
I hope this helps,
-Connor
Seller_mpUIHQUqedKfZ
Hello,
My card has been charged with 168.50 $yesterday on 02.02.2025 and my account is still restricted .
Please further check and if needs please escalate the case.
Please be also informed that I cannot even open a case because of restriction.
"ID 17105379511
Answered Case
View Your Case and Request Log
Details about this Case
Amazon
06:04 PM
01/30/2025
We have closed this case because Amazon has deactivated your account. Refer to your Account Health Dashboard to learn more about the status of your account"
It is urgent. Keep me updated.
Thank you