Amazon Account Suspension: – Need Help!
Hello,
I have been dealing with the suspension of my Amazon account for about three months and have submitted multiple appeals during this time. However, I keep receiving the same automated response from Amazon, and my issue remains unresolved.
I participated in the video verification process requested by Amazon, but I was rejected. Despite submitting several appeals and providing all the required documents, I continue to receive the same response each time.
Throughout this process, I have repeatedly submitted all necessary documents for identity verification (ID, passport, utility bill, bank statement, etc.).
Amazon’s response:
Hello,
After reviewing the information from your virtual identity verification, we believe or our controls identify that your account has been used to engage in deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated.
It is impossible to reach a real person—I keep getting bot responses.
If anyone has experienced the same issue or knows how to resolve it, please help. Is there a way to speak with a real representative or get this issue resolved?
Thank you in advance.
Amazon Account Suspension: – Need Help!
Hello,
I have been dealing with the suspension of my Amazon account for about three months and have submitted multiple appeals during this time. However, I keep receiving the same automated response from Amazon, and my issue remains unresolved.
I participated in the video verification process requested by Amazon, but I was rejected. Despite submitting several appeals and providing all the required documents, I continue to receive the same response each time.
Throughout this process, I have repeatedly submitted all necessary documents for identity verification (ID, passport, utility bill, bank statement, etc.).
Amazon’s response:
Hello,
After reviewing the information from your virtual identity verification, we believe or our controls identify that your account has been used to engage in deceptive, fraudulent, or illegal activity. As a result, your account will not be reactivated.
It is impossible to reach a real person—I keep getting bot responses.
If anyone has experienced the same issue or knows how to resolve it, please help. Is there a way to speak with a real representative or get this issue resolved?
Thank you in advance.
1 reply
Seller_CW0P5hgbsiqWX
1. You are a foreign national, thus everything must match on every document, name and address, exactly as on your Amazon account.
2. Your bank must be a B&M bank, no online banks, Online banks are not banks, they are money brokers and not regulated internationally.
3. Your credit card cannot be a Debit Card. It has to be a standalone credit card which are regulated internationally. Debit cards have no regulations.
And most important,,,
Emali submissions on Amazon work the same as being placed on hold when using the telephone. Send one and wait. Every time a new one is sent, the prior one is canceled out and you start the wait all over. It is like hanging up and dialing a second time.
Some sellers will send a few every day, and they never get off the bottom of the pile. Thus you get the same Bot response, over and over and over.
