About KYC verification
Hello Amazon Team
Sadly, we still do not have an update on our KYC verification and this has now become a business critical event.
Our account verification was triggered & responded to on 8th May 2024, today is June 4th 2024. It has been 30 days / 20 business days. This is now double the 10 working days as a maximum processing timeframe:
....."This validation can take up to 24 hours, and might take up to 10 working days in some cases. During this time, your Identity Information cannot be edited."...
I am very sorry to trouble you all, but could I kindly call on your support to help conclude these KYC checks which are having a damaging effect on our business.
Please can this case be escalated to the managers of the internal team to complete this account review as a matter of priority today.
I look forward to hearing from you.
Kind regards
About KYC verification
Hello Amazon Team
Sadly, we still do not have an update on our KYC verification and this has now become a business critical event.
Our account verification was triggered & responded to on 8th May 2024, today is June 4th 2024. It has been 30 days / 20 business days. This is now double the 10 working days as a maximum processing timeframe:
....."This validation can take up to 24 hours, and might take up to 10 working days in some cases. During this time, your Identity Information cannot be edited."...
I am very sorry to trouble you all, but could I kindly call on your support to help conclude these KYC checks which are having a damaging effect on our business.
Please can this case be escalated to the managers of the internal team to complete this account review as a matter of priority today.
I look forward to hearing from you.
Kind regards
8 replies
Spencer_Amazon
Hello @Seller_O8NOyEOabw2no,
I am Spencer with Amazon.
Do you have some case IDs for me so I can look into this?
Regards, Spencer
Seller_rJ2lwpfWcGahc
@Seller_O8NOyEOabw2no Can your products sell normally during Kyc's time?