Lost items in warehouse
I shipped 100 units of a product. On the shipment summary page, it shows 100 units were located. But on the inventory page, it only shows 2 units. I submitted a case with the invoice to prove I purchased 100 units. But the seller support kept responding and closing the case by copying & pasting the same message again and again without actually answering why. Case ID: 16676561401
Has anyone experienced the same issue and how to handle it?
Lost items in warehouse
I shipped 100 units of a product. On the shipment summary page, it shows 100 units were located. But on the inventory page, it only shows 2 units. I submitted a case with the invoice to prove I purchased 100 units. But the seller support kept responding and closing the case by copying & pasting the same message again and again without actually answering why. Case ID: 16676561401
Has anyone experienced the same issue and how to handle it?
1 reply
TaylorR_Amazon
Hi @Seller_oAQyYgpFKj5rx, I saw that you closed your case. I just want to verify that you were able to resolve your issue. Let me know if I can help!
