Return Fraud - Safe T Claim Denied
We need help with Safe-T Claim Claim: 55295-38987-8789305
A customer returned 16 filthy used and unsellable t-shirts.
Return Reason: No longer needed
Buyer Comment: I thought I could use these but ended up not needing them
We were denied a fair compensation. We've followed all the proper procedures, but haven't made any progress. This is clearly fraudulent behavior, and Amazon should not tolerate such customer actions by failing to take appropriate measures. How can we escalate this issue?
@Quincy_Amazon @Tatiana_Amazon @Topher_Amazon @CR_Amazon @Tiff_Amazon @Danika_Amazon @Veronica_Amazon @Michelle_Amazon @Cooper_Amazon @Jameson_Amazon
Return Fraud - Safe T Claim Denied
We need help with Safe-T Claim Claim: 55295-38987-8789305
A customer returned 16 filthy used and unsellable t-shirts.
Return Reason: No longer needed
Buyer Comment: I thought I could use these but ended up not needing them
We were denied a fair compensation. We've followed all the proper procedures, but haven't made any progress. This is clearly fraudulent behavior, and Amazon should not tolerate such customer actions by failing to take appropriate measures. How can we escalate this issue?
@Quincy_Amazon @Tatiana_Amazon @Topher_Amazon @CR_Amazon @Tiff_Amazon @Danika_Amazon @Veronica_Amazon @Michelle_Amazon @Cooper_Amazon @Jameson_Amazon
8 replies
Joey_Amazon
Hi @Seller_6J1UPdfVQnV50,
Thank you for posting here and bringing this matter to our attention.
I am sorry you are going through this situation and would like to help you figure out the best next steps but before I look into any possible escalations. Did you documented the status of the product from the return ? This will be needed to support any type of escalation.
Sincerely,
Joey