Hello Amazon Team,

I’m writing this post out of deep frustration and disappointment.

There have been no Easy Ship pickups in Hyderabad for the past 3–4 weeks. This has caused major disruption to my business. I’ve come to know that the issue is due to pickup agents going on strike because of low salaries. And from what I’ve observed, they are intentionally not picking up parcels.

Because of this, many of my orders have been auto-cancelled, which is not only affecting my seller metrics but also damaging customer trust in my business. I have been selling on Amazon since 2017, and this is by far the worst service I’ve experienced.

Despite contacting Seller Support multiple times, all I get is a form link to report missed pickups or the same generic reply saying I'll be reimbursed for Easy Ship fees. But let’s be real — that’s not the actual issue here.

My orders are getting cancelled

My customers are unhappy

Packing materials are getting wasted

And above all, valuable time and business are being lost daily

I’m not looking for fee reimbursement. I want to see Amazon take real action. We sellers are your partners — if our business is affected, so is yours.

Please escalate this matter urgently and provide a real resolution. This kind of negligence is unacceptable for a platform of Amazon’s scale.

Looking forward to a serious response and resolution.