Cannot use a+ contents for my book in seller central and KDP
i have been trying to use a+ content for my hard cover book ( not published through KDP) in seller central and apparently you cannot run campaigns and use a+ contents for book category - I already had the author central and kdp accounts (I have the kindle versions there which are already linked to the Author) so tried to use those accounts for A+ contents but still didn't allow me to use it in the last step saying your hard cover book is not linked to kdp account
I tried to claim it using "Add a book " but it didn't find it ( it doesn't show Australia marketplace for some reason)
i have contacted KDP and seller central support team and they are not giving me a clear answer ( each telling me you should talk to the other !!!😔) and when you create a ticket they are just sending you some generic answers and they close the ticket (very frustrating!!😞)
can someone help me please ? I'd be so grateful!
Funnily enough I can run campaigns using the Author central but cannot use A+ contents !!!
Cannot use a+ contents for my book in seller central and KDP
i have been trying to use a+ content for my hard cover book ( not published through KDP) in seller central and apparently you cannot run campaigns and use a+ contents for book category - I already had the author central and kdp accounts (I have the kindle versions there which are already linked to the Author) so tried to use those accounts for A+ contents but still didn't allow me to use it in the last step saying your hard cover book is not linked to kdp account
I tried to claim it using "Add a book " but it didn't find it ( it doesn't show Australia marketplace for some reason)
i have contacted KDP and seller central support team and they are not giving me a clear answer ( each telling me you should talk to the other !!!😔) and when you create a ticket they are just sending you some generic answers and they close the ticket (very frustrating!!😞)
can someone help me please ? I'd be so grateful!
Funnily enough I can run campaigns using the Author central but cannot use A+ contents !!!
1 reply
Glenn_Amazon
Hi there @Seller_RNexJfEOnwiyZ,
Thank you for reaching out with your difficulties with your A+ Content for your book. Can you please provide your most recent Seller Support Case. It is likely an issue with the product being not properly tied to your KDP account (to reflect ownership) but I will need more details to investigate further. Thank you for your understanding.
-Glenn
