Seller_buQRjyon2cTqJ
replacement items
Hello,
Are they a way we can disable replacement items and if We only have one item in stock how are we suppose to replace the item ??
Tags:Cancelled order, Fulfilment
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Seller_buQRjyon2cTqJ
replacement items
Hello,
Are they a way we can disable replacement items and if We only have one item in stock how are we suppose to replace the item ??
5 replies
TaylorR_Amazon
Hi @Seller_buQRjyon2cTqJ, are you using FBA or FBM? This option should only be offered if the inventory of the original item (in the same quantity and condition) is available in-stock in your Seller Central account at the time of the return request. I would suggest contacting Seller Support if that is not the case.
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