FWA4 Missing Items
I am starting this thread so that I can hopefully get some assistance.
I have many shipments that suddenly have "missing quantities", but I currently triple check each shipment.
Shipment ID:
FBA177FHCKCM - 3 items missing
FBA176WGFP3Y - 19 items missing
FBA177H2N3L8 - 4 items missing
FBA178F1HVLQ - 9 items missing
These are just what's listed for the last 6 months. I'm sure as other shipments are finally checked in, there will be more, I am expecting that I'll see that they "can't find" these items also:
FBA17FCG1RVH - 4 items not checked in
FBA17CR9M966 - 1 item not checked in
FBA17F1JLYYK - 2 items not checked in
It's very disappointing to have zero say in where the product is shipped to, and then the FC you're constantly assigned to ship to is essentially committing highway robbery, and you can read all about it all throughout the forums from multiple sellers. Why can't I just ship to the FC that's around the corner from my house? I can practically see the parking lot lights for MQJ1 from my house, and they're more efficient AND more accurate. I literally NEVER had problems at all when I was being assigned to ship there.
12 replies
Seller_VPGbgrlLAYMCP
@Jameson_AmazonI did what you asked and it has been completely ignored.
Bryce_Amazon
Greetings @Seller_VPGbgrlLAYMCP, and thank you for your patience!
I will be happy to review the shipments and determine how best to assist. Have you opened any Seller Support cases related to these shipments? It may be best to create an individual case for each shipment, for clarity's sake. I would like to investigate each shipment further, and having documented Seller Support case numbers will be the first step in doing so. Thank you!
- Bryce