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Seller_2FRUDfjgxClZ6

Urgent Complaint: Product Listings Not Buyable on Amazon Buyer Portal

Dear Amazon Seller Support,

We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.

This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.

We request that you treat this matter with utmost urgency and provide a clear update on:

Why our listings are not buyable

What steps are being taken to resolve the issue

An estimated timeline for resolution

Compensation or support for the business losses incurred due to this issue

Please assign a responsible team member to follow up and ensure immediate action is taken.

Looking forward to your swift response and resolution.

21 views
8 replies
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user profile
Seller_2FRUDfjgxClZ6

Urgent Complaint: Product Listings Not Buyable on Amazon Buyer Portal

Dear Amazon Seller Support,

We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.

This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.

We request that you treat this matter with utmost urgency and provide a clear update on:

Why our listings are not buyable

What steps are being taken to resolve the issue

An estimated timeline for resolution

Compensation or support for the business losses incurred due to this issue

Please assign a responsible team member to follow up and ensure immediate action is taken.

Looking forward to your swift response and resolution.

00
21 views
8 replies
Reply
8 replies
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

this is Rachelle from Amazon. Forums is not the proper context to address issues with Seller Support. If you have an existing case ID with Seller Support, please provide it to me so I can have a look. If not, please go ahead and raise a case through the dedicated channel.

Best Regards

Rachelle

00
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

wanted to double check with you if you have been able to raise the case to seller support and how you are looking with issue resolution.

Best Regards

Rachelle

00
user profile
Seller_6QtL7fPAZFn0A

Did your problem get solved?

Please reply me because my problem is same

My case I'd: 11166861552

00
user profile
Seller_vTBzXlK5f1ekQ

I m facing the same issue now, what steps did you take to solve this problem. PLease help.

00
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user profile
Seller_2FRUDfjgxClZ6

Urgent Complaint: Product Listings Not Buyable on Amazon Buyer Portal

Dear Amazon Seller Support,

We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.

This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.

We request that you treat this matter with utmost urgency and provide a clear update on:

Why our listings are not buyable

What steps are being taken to resolve the issue

An estimated timeline for resolution

Compensation or support for the business losses incurred due to this issue

Please assign a responsible team member to follow up and ensure immediate action is taken.

Looking forward to your swift response and resolution.

21 views
8 replies
00
Reply
user profile
Seller_2FRUDfjgxClZ6

Urgent Complaint: Product Listings Not Buyable on Amazon Buyer Portal

Dear Amazon Seller Support,

We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.

This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.

We request that you treat this matter with utmost urgency and provide a clear update on:

Why our listings are not buyable

What steps are being taken to resolve the issue

An estimated timeline for resolution

Compensation or support for the business losses incurred due to this issue

Please assign a responsible team member to follow up and ensure immediate action is taken.

Looking forward to your swift response and resolution.

00
21 views
8 replies
Reply
user profile

Urgent Complaint: Product Listings Not Buyable on Amazon Buyer Portal

by Seller_2FRUDfjgxClZ6

Dear Amazon Seller Support,

We are writing to formally raise a complaint regarding a critical issue we have been facing for the past one week. Our whole product listings are not buyable from the buyer portal, and this issue has not yet been resolved despite multiple attempts to seek support.

This situation is severely affecting our sales, customer trust, and overall business performance. We have complied with all Amazon policies and ensured our listings are active, in stock, and meet all required standards. However, they remain unpurchasable, which we believe is a system or technical issue from Amazon's end.

We request that you treat this matter with utmost urgency and provide a clear update on:

Why our listings are not buyable

What steps are being taken to resolve the issue

An estimated timeline for resolution

Compensation or support for the business losses incurred due to this issue

Please assign a responsible team member to follow up and ensure immediate action is taken.

Looking forward to your swift response and resolution.

Tags:Listings
00
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8 replies
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8 replies
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Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

this is Rachelle from Amazon. Forums is not the proper context to address issues with Seller Support. If you have an existing case ID with Seller Support, please provide it to me so I can have a look. If not, please go ahead and raise a case through the dedicated channel.

Best Regards

Rachelle

00
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

wanted to double check with you if you have been able to raise the case to seller support and how you are looking with issue resolution.

Best Regards

Rachelle

00
user profile
Seller_6QtL7fPAZFn0A

Did your problem get solved?

Please reply me because my problem is same

My case I'd: 11166861552

00
user profile
Seller_vTBzXlK5f1ekQ

I m facing the same issue now, what steps did you take to solve this problem. PLease help.

00
Follow this discussion to be notified about new activity
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

this is Rachelle from Amazon. Forums is not the proper context to address issues with Seller Support. If you have an existing case ID with Seller Support, please provide it to me so I can have a look. If not, please go ahead and raise a case through the dedicated channel.

Best Regards

Rachelle

00
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

this is Rachelle from Amazon. Forums is not the proper context to address issues with Seller Support. If you have an existing case ID with Seller Support, please provide it to me so I can have a look. If not, please go ahead and raise a case through the dedicated channel.

Best Regards

Rachelle

00
Reply
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

wanted to double check with you if you have been able to raise the case to seller support and how you are looking with issue resolution.

Best Regards

Rachelle

00
user profile
Rachelle_Amazon

Hi @Seller_2FRUDfjgxClZ6,

wanted to double check with you if you have been able to raise the case to seller support and how you are looking with issue resolution.

Best Regards

Rachelle

00
Reply
user profile
Seller_6QtL7fPAZFn0A

Did your problem get solved?

Please reply me because my problem is same

My case I'd: 11166861552

00
user profile
Seller_6QtL7fPAZFn0A

Did your problem get solved?

Please reply me because my problem is same

My case I'd: 11166861552

00
Reply
user profile
Seller_vTBzXlK5f1ekQ

I m facing the same issue now, what steps did you take to solve this problem. PLease help.

00
user profile
Seller_vTBzXlK5f1ekQ

I m facing the same issue now, what steps did you take to solve this problem. PLease help.

00
Reply
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