100% of Merchant Fulfilled listings suddenly set to ZERO!
I have never had this happen in my career. I have checked the couple 3rd party tools we use to look at inventory and they all show Active Qty that we had yesterday.
About 20 minutes ago, I noticed that one of my top selling MF products was suddenly Out of Stock. So I started drilling down through my MF listings in Seller Central and 100% of them are Zero Out.
Has anyone ever experienced this? Does anyone know what could cause this on Amazon's side?
100% of Merchant Fulfilled listings suddenly set to ZERO!
I have never had this happen in my career. I have checked the couple 3rd party tools we use to look at inventory and they all show Active Qty that we had yesterday.
About 20 minutes ago, I noticed that one of my top selling MF products was suddenly Out of Stock. So I started drilling down through my MF listings in Seller Central and 100% of them are Zero Out.
Has anyone ever experienced this? Does anyone know what could cause this on Amazon's side?
2 replies
Seller_jDBIXSKlN1wEw
Case: 15341280941
Not sure if any Mods are online today....I am just disabling access to 3rd party software and trying to figure out what to do next :-)
Cooper_Amazon
Good Morning @Seller_jDBIXSKlN1wEw,
I have reviewed CASE ID 15341280941 and it appears the team had requested more information from you in order to continue with the investigation:
- Kindly provide ASIN which inventory went Zero.
- Feed ID
If the issue is still ongoing, please ensure you follow up accordingly with support. If the issue has since been resolved, please ignore this message and have a wonderful rest of the weekend.
Sincerely, Cooper_Amazon
