Delivered product status showing lost & damage or sometime late shipment.
I am seller on amazon from 4,5 years. But from last 4,5 month I am facing an issue with delivered product. I always deliver product on timely because of digital delivery of product. But I don't know why Amazon is showing buyers product status like "LOST & DAMAGE" sometime " RUNNING LATE" . As the products are digital delivery. Please help me with this. Because buyer using the product because of digital delivery and after using the product just because of lost & damage option buyer raised request for refund and also submitting negative feedback. Kindly help me on urgent basis.
Thank You
Delivered product status showing lost & damage or sometime late shipment.
I am seller on amazon from 4,5 years. But from last 4,5 month I am facing an issue with delivered product. I always deliver product on timely because of digital delivery of product. But I don't know why Amazon is showing buyers product status like "LOST & DAMAGE" sometime " RUNNING LATE" . As the products are digital delivery. Please help me with this. Because buyer using the product because of digital delivery and after using the product just because of lost & damage option buyer raised request for refund and also submitting negative feedback. Kindly help me on urgent basis.
Thank You
11 replies
Winston_Amazon
Hey there @Seller_F8CHlZnmKZtLM,
What is the product status showing now?
